E-Commerce Operations Manager

3 weeks ago


Delhi, Delhi, India Wing Assistant Full time

We are looking for an E-Commerce Specialist to join our team at Wing Assistant. The ideal candidate will have at least 1-year experience in e-commerce, website maintenance, and related industries.

Duties and Responsibilities:

  • Manage the overall operation of the website and maintain a seamless user experience.
  • Respond to customer inquiries and concerns and provide assistance with customer selections.
  • Optimize product listings and content with detailed descriptions, visual assets, and specifications.
  • Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
  • Collaborate with internal teams on developing concepts, layouts, and promotional activities.
  • Set prices in accordance with industry trends and sales strategy.
  • Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
  • Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.
  • Ad hoc tasks

Qualifications:

  • At least 1-year experience in e-commerce, website maintenance, and related industries
  • Experience with content, product, and inventory management
  • Experience with SEO & knowledge of non-technical SEO best practices
  • Skills and knowledge of Shopify, Amazon & eBay platforms
  • Excellent English communication skills, both written and verbal (at least B2 levels)
  • Strong copywriting and editing skills
  • Experience with using Google Analytics for project management and reporting
  • Proficient in MS Office, esp. Excel
  • Knowledge of CSS Media queries

Technical Requirements:

  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps wired connection
  • Backup Internet Service Speed: at least 10 Mbps

Benefits:

  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay

Salary:

  • Entry Level (1-3 years of experience): Up to INR 40,000
  • Intermediate Level (3-5 years of experience): Up to INR 50,000


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