E-Commerce Operations Manager

4 weeks ago


Delhi, Delhi, India Wing Assistant Full time
E-Commerce Specialist Job Description

We are seeking an E-Commerce Specialist to join our team at Wing Assistant. As an E-Commerce Specialist, you will be responsible for managing the overall operation of our website and maintaining a seamless user experience.

Key Responsibilities:
  • Manage the overall operation of the website and maintain a seamless user experience.
  • Respond to customer inquiries and concerns and provide assistance with customer selections.
  • Optimize product listings and content with detailed descriptions, visual assets, and specifications.
  • Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
  • Collaborate with internal teams on developing concepts, layouts, and promotional activities.
  • Set prices in accordance with industry trends and sales strategy.
  • Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
  • Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.
Requirements:
  • At least 1-year experience in eCommerce, website maintenance, and related industries.
  • Experience with content, product, and inventory management.
  • Experience with SEO & knowledge of non-technical SEO best practices.
  • Skills and knowledge of Shopify, Amazon & eBay platforms.
  • Excellent English communication skills, both written and verbal (at least B2 levels).
  • Strong copywriting and editing skills.
  • Experience with using Google Analytics for project management and reporting.
  • Proficient in MS Office, esp. Excel.
  • Knowledge of CSS Media queries.
Benefits:
  • Performance Incentives.
  • Job Security and Stability.
  • Paid Training.
  • Inclusive Culture.
  • Upskilling Opportunities.
  • 100% Work-From-Home.
  • Exceptionally Supportive Team.
  • Opportunities for Career Growth.
  • Fun Work Environment.
  • Holiday & Overtime Pay.

Salary: Up to INR 50,000 per month.

Please note: Only qualified candidates will be invited to take the assessment & scheduled for an interview.



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