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E-Commerce Business Manager

1 month ago

Delhi, Delhi, India mCaffeine Full time
About mCaffeine

We're a pioneering caffeinated personal care brand in India, revolutionizing the beauty industry with our range of products for young and aspiring millennials. Our mission is to redefine beauty standards, promoting confidence and inclusivity. We believe in a world where beauty has no color or gender, and everyone can be bold, young, and confident.

About the Role

We're seeking an exceptional E-Commerce Business Manager to lead our online sales and presence. This critical role entails managing our brand image, enhancing product visibility, and driving sales through digital channels. As a key member of our team, you'll be responsible for defining our overall strategy, identifying new business opportunities, and building strong relationships with alliance partners.

Key Responsibilities
  • Own and manage the P&L responsibilities of our E-Commerce Business
  • Define overall strategy and ensure alignment with our company vision
  • Identify new business opportunities and potential key accounts
  • Devise and execute revenue generation plans
  • Build strong relationships with alliance partners to improve traction and branding
  • Lead and develop the e-commerce team
  • Innovative ways of building brand awareness and focus on growing business
  • Responsible for the pre-launch and post-launch strategy for the ecommerce business
  • Manage and strengthen relationships with key accounts in the BPC sector
  • Responsible for driving Primary & Secondary Sales, Operations, Inventory, pricing, and gross margins for the Channel
  • Develop strategic plans to boost sales and achieve revenue targets
  • Collaborate with the revenue team to drive growth initiatives and improve market share
  • Ensure high levels of customer satisfaction through excellent revenue service
  • Prepare sales reports and forecasts for management review
  • Collaborate with marketing teams to plan and execute promotional campaigns
  • Stay updated with latest industry trends and competitor activities
  • Increase Market share for the brand and at the Category level
  • Analyze market trends and competitor activities to inform strategic decision-making
  • Serve as the primary point of contact for all account-related inquiries and issues
  • Ensure to maintain commercial hygiene for the channel
Qualifications
  • Master's degree in Business Administration, Marketing, or a related field
  • Min 5 Years of Experience in E-commerce, Should have min 2 years exp in Q-commerce (Managing Blinkit /Zepto /Instamart/Big Basket)
  • Proven experience in key account management, preferably within the Q-commerce or retail sector
  • Strong analytical skills with the ability to interpret data and make data-driven decisions
  • Excellent negotiation and communication skills, both written and verbal
  • Demonstrated ability to build and maintain relationships at all levels of an organization