E-Commerce Operations Manager
2 weeks ago
E-Commerce Specialist Job Description
About Wing Assistant
Wing Assistant is on a mission to redefine the future of work for companies worldwide. We aim to be the one-stop shop for companies looking to build world-class teams and place their operations on autopilot.
Job Summary
We are seeking an E-Commerce Specialist to join our team. The successful candidate will be responsible for managing the overall operation of our website, maintaining a seamless user experience, and providing excellent customer service.
Key Responsibilities
- Manage the overall operation of the website and maintain a seamless user experience.
- Respond to customer inquiries and concerns, and provide assistance with customer selections.
- Optimize product listings and content with detailed descriptions, visual assets, and specifications.
- Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.
- Collaborate with internal teams on developing concepts, layouts, and promotional activities.
- Set prices in accordance with industry trends and sales strategy.
- Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.
- Develop and maintain initiatives for PPC advertisement campaigns and social media engagement.
Requirements
- At least 1-year experience in e-commerce, website maintenance, and related industries.
- Experience with content, product, and inventory management.
- Experience with SEO and knowledge of non-technical SEO best practices.
- Skills and knowledge of Shopify, Amazon, and eBay platforms.
- Excellent English communication skills, both written and verbal (at least B2 levels).
- Strong copywriting and editing skills.
- Experience with using Google Analytics for project management and reporting.
- Proficient in MS Office, esp. Excel.
- Knowledge of CSS Media queries.
Benefits
- Performance Incentives.
- Job Security and Stability.
- Paid Training.
- Inclusive Culture.
- Upskilling Opportunities.
- 100% Work-From-Home.
- Exceptionally Supportive Team.
- Opportunities for Career Growth.
- Fun Work Environment.
- Holiday & Overtime Pay.
Salary
Up to INR 50,000 per month.
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