E-Commerce Operations Manager

6 days ago


Delhi, Delhi, India Wing Assistant Full time
E-Commerce Specialist Job Description

We are seeking an E-Commerce Specialist to join our team at Wing Assistant. As an E-Commerce Specialist, you will be responsible for managing the overall operation of our website and maintaining a seamless user experience.

Key Responsibilities:
  • Manage website operations and ensure a seamless user experience
  • Respond to customer inquiries and provide assistance with customer selections
  • Optimize product listings and content with detailed descriptions, visual assets, and specifications
  • Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses
  • Collaborate with internal teams on developing concepts, layouts, and promotional activities
  • Set prices in accordance with industry trends and sales strategy
  • Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery
  • Develop and maintain initiatives for PPC advertisement campaigns & social media engagement
Requirements:
  • At least 1-year experience in eCommerce, website maintenance, and related industries
  • Experience with content, product, and inventory management
  • Experience with SEO & knowledge of non-technical SEO best practices
  • Skills and knowledge of Shopify, Amazon & eBay platforms
  • Excellent English communication skills, both written and verbal (at least B2 levels)
  • Strong copywriting and editing skills
  • Experience with using Google Analytics for project management and reporting
  • Proficient in MS Office, esp. Excel
  • Knowledge of CSS Media queries
Technical Requirements:
  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps wired connection
  • Backup Internet Service Speed: at least 10 Mbps
Benefits:
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay

Salary: Up to INR 50,000 per month

Please note: Only qualified candidates will be invited to take the assessment & scheduled for an interview.



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