Virtual Support Specialist
3 days ago
We are seeking a skilled and organized Personal Assistant to join our team at Wing. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our business.
Duties and Responsibilities:
- Store and organize documents and files.
- Prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
- Research products, purchase goods, and secure samples.
- Store, update, and collect information for marketing and sales campaigns through a CRM system.
- Create and send statements or invoices, track payments, and record company expenses.
- Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings.
- Monitor projects, conduct internal communication, and organize company data.
- Coordinate team calendars, prevent scheduling conflicts, and ensure clients are on time and prepared for meetings.
- Prepare itineraries, book hotels, rental cars, etc.
- Convey information to incoming calls and make calls for appointments or conduct informational inquiries.
- Reply to emails, follow up on correspondence, organize the inbox as per client preferences, and notify clients about important emails.
- Ad hoc tasks.
Qualifications:
- At least 6 months to 1 year of experience as a Virtual Assistant.
- At least 18 years of age and completed Senior High School.
- Excellent phone, email, and instant messaging communication skills.
- Solid organizational and time management skills.
- Able to work on a graveyard shift.
- Tech savvy and familiar with current technologies, like desktop sharing, cloud services, and VoIP.
- Experience with word-processing software and spreadsheets (e.g., MS Office).
- Knowledge of online calendars and scheduling (e.g., Google Calendar).
- Proactive attitude and willingness to be trained.
Technical Requirements:
- USB Headset with Noise Cancellation feature.
- Working Webcam.
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM.
- Main Internet Service Speed: at least 25 Mbps wired connection.
- Backup Internet Service Speed: at least 10 Mbps.
Benefits:
- Performance Incentives.
- Job Security and Stability.
- Paid Training.
- Inclusive Culture.
- Upskilling Opportunities.
- 100% Work-From-Home.
- Exceptionally Supportive Team.
- Opportunities for Career Growth.
- Fun Work Environment.
- Holiday & Overtime Pay.
Schedule: US work hours (20-40 hours per week)
Location: This is a remote job
Salary: Up to INR 32,000
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