IT Support Specialist
3 weeks ago
Job Summary
We are seeking a skilled IT Support Specialist to join our team at Flexis. As an IT Support Specialist, you will be responsible for delivering exceptional technical support to our end-users, ensuring that their issues are resolved efficiently and effectively.
Key Responsibilities
- Engage with end-users to deliver effective technical support and issue resolution.
- Diagnose and troubleshoot hardware, software, network, and application problems.
- Guide users through step-by-step solutions and provide clear instructions.
- Escalate complex issues to higher-level support, maintaining ownership until resolution.
- Collaborate with cross-functional teams for prompt issue resolution and effective communication.
- Document interactions and solutions in the help desk ticketing system for reference and knowledge base enrichment.
Requirements
- Proven Help Desk Technician experience with a focus on live chat or telephone remote support.
- At least 3 years of technical support experience.
- Passion for excellent customer service and helping users.
- Excellent written communication skills for explaining complex technical concepts simply.
- Proficiency in live chat tools and help desk ticketing systems.
- Solid understanding of hardware, software, networking, and operating systems.
- Proficiency in Office 365, Windows, macOS, and Exchange Online troubleshooting. Experience with Azure and Intune a plus.
- Thrives in a fast-paced environment, handling multiple chat sessions.
- Strong problem-solving skills, thinking critically under pressure.
- Exceptional time management and prioritizing tasks effectively.
- Patience, empathy, and a positive attitude with end-users.
- Basic knowledge of remote desktop tools and techniques.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
-
Senior Technical Support Specialist
4 weeks ago
Delhi, Delhi, India WSNE Consulting Pvt.. Ltd. - IT Full timeWe are seeking a skilled Technical Support Specialist to join our team at WSNE Consulting Pvt. Ltd. - IT. The ideal candidate will have 1 year of experience in Active Directory and a basic understanding of server support.Key Responsibilities:Provide technical support for voice processAssist in troubleshooting and resolving technical issuesCollaborate with...
-
IT Support Specialist
4 weeks ago
Delhi, Delhi, India Careerxtra Full timeJob Title: IT Support Specialist (French)We are seeking a highly skilled IT Support Specialist to join our team at Careerxtra. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to...
-
IT Support Specialist
4 weeks ago
Delhi, Delhi, India ARKANCE IN Private Limited (Formerly Capricot) Full timeJob Title: IT Support SpecialistThe IT Support Specialist plays a vital role in providing technical assistance and support to our employees, ensuring they can effectively use the technology and systems required for their roles.Key Responsibilities:Technical Support: Provide first and second-level support, responding to and resolving technical support...
-
IT Support Specialist
3 weeks ago
Delhi, Delhi, India eduCLaaS Full timeJob Title: IT Support SpecialistJob Summary: We are seeking an experienced IT Support Specialist to join our team at eduCLaaS. The successful candidate will provide remote technical support to internal and external users, ensuring seamless IT services.Key Responsibilities:Provide remote support to end-users with technical issuesIdentify, analyze, and resolve...
-
IT Support Specialist
4 weeks ago
Delhi, Delhi, India BwB Full timeAbout the RoleThe IT Support Specialist role at Bankers Without Boundaries ('BwB') is a critical position that requires a highly skilled and experienced professional to implement IT procedures, develop websites, and provide best practice solutions to improve individual and firm-wide efficiencies across BwB's technologies.Key ResponsibilitiesProvide Microsoft...
-
Sales Support Specialist
3 weeks ago
Delhi, Delhi, India Integrated Language Solutions Full timeJob Title: Sales Support SpecialistJob Summary:Integrated Language Solutions is seeking a highly skilled Sales Support Specialist to join our team. As a Sales Support Specialist, you will be responsible for providing exceptional customer service and support to our clients across international markets. Your primary objective will be to field inbound sales and...
-
Mac Support Specialist
3 weeks ago
Delhi, Delhi, India VisionaryHire Full timeMac Support SpecialistWe are seeking a skilled Mac Support Specialist to join our team at VisionaryHire. As a Mac Support Specialist, you will be responsible for providing top-notch technical support for our enterprise clients using Apple Mac systems.Key Responsibilities:Field Service Engineer for Enterprise customersDiagnose Apple Mac systemsProactively...
-
Desktop Support Specialist
3 weeks ago
Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full timeJob Title: Desktop Support SpecialistJob Description:We are seeking a skilled Desktop Support Specialist to join our team at Maneva Consulting Pvt. Ltd. As a Desktop Support Specialist, you will be responsible for providing technical support to our end-users, troubleshooting desktop and laptop issues, and ensuring that our systems are running smoothly.Key...
-
Administrative Support Specialist
4 weeks ago
Delhi, Delhi, India Umanist Staffing LLC Full timeJob Title: Administrative Support SpecialistWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Umanist Staffing LLC. As an Administrative Support Specialist, you will be responsible for managing the front desk, providing administrative support, and ensuring the smooth operation of our office.Key...
-
Data Support Specialist
4 weeks ago
Delhi, Delhi, India Dautom Full timeJob Title: Data Support SpecialistAt Dautom, we are seeking a highly skilled Data Support Specialist to join our team. As a Data Support Specialist, you will be responsible for providing technical support and expertise in data engineering and architecture.Key Responsibilities:Design and implement data engineering solutions using Big Data technologies such as...
-
IT Support Specialist
4 weeks ago
Delhi, Delhi, India Riverforest Connections Private Limited Full timeJob Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Riverforest Connections Private Limited. The successful candidate will provide advanced IT support to business partners and guidance to junior team members.Key Responsibilities:Provide enterprise-level IT support to clients by working closely with service...
-
IT Support Specialist
3 weeks ago
Delhi, Delhi, India Careerxtra Full timeAbout the RoleWere looking for a skilled IT Support Specialist to join our team at Careerxtra. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, troubleshooting complex issues, and ensuring that our systems are running smoothly.Key Responsibilities• Client Support: Manage incoming user queries...
-
IT Support Specialist
4 weeks ago
Delhi, Delhi, India Overture Rede Private Limited Full timeKey ResponsibilitiesWe are seeking a skilled IT Support Specialist to join our team at Overture Rede Private Limited. The ideal candidate will have a passion for problem-solving and customer service, with experience working in a tech-related field.RequirementsStrong technical skills with the ability to diagnose and resolve a variety of technical...
-
Technical Support Specialist
3 weeks ago
Delhi, Delhi, India Flexis Full timeJob DescriptionJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Flexis. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, resolving issues efficiently, and ensuring a positive customer experience.Key...
-
Technical Support Specialist
3 weeks ago
Delhi, Delhi, India Artos Software Full timeAbout Artos SoftwareAt Artos Software, we're on a mission to solve complex problems for e-commerce merchants with simple yet powerful applications and tools. Our team of experienced founders is dedicated to building and maintaining innovative products that drive business growth.Job Title: Technical Support SpecialistWe're seeking a skilled Technical Support...
-
Software Support Specialist
4 weeks ago
Delhi, Delhi, India ConnectWise Full timeJob Title: Software Support SpecialistWe are seeking a highly skilled and motivated Software Support Specialist to join our team at ConnectWise. As a Software Support Specialist, you will be responsible for providing top-notch support to our partners, ensuring they have a positive experience with our products.Key Responsibilities:Provide support to partners...
-
Technical Support Specialist
3 weeks ago
Delhi, Delhi, India ConnectWise Full timeTechnical Support SpecialistAs a Technical Support Specialist at ConnectWise, you will play a crucial role in ensuring our partners receive exceptional technical support.Key Responsibilities:Provide high-quality technical support to partners via various communication channelsCollaborate with cross-functional teams to troubleshoot and resolve complex...
-
Customer Support Specialist
2 weeks ago
Delhi, Delhi, India Ulgebra Full timeJob Title: Customer Support SpecialistAt Ulgebra, we are seeking a skilled Customer Support Specialist to provide technical and product support to our customers through email and tickets. The ideal candidate will have excellent verbal and written communication skills, strong communication skills, and the ability to communicate technical information to...
-
Counselor Support Specialist
2 weeks ago
Delhi, Delhi, India GlobEDwise Full timeKey Skills: Good communication, country knowledge, MS Office, internet research, and time management.We are looking for a skilled Counselor Support Specialist to join our team at GlobEDwise. As a Counselor Support Specialist, you will provide guidance to students, manage their progress, and help them achieve their academic goals.Responsibilities:Provide...
-
Administrative Support Specialist
4 weeks ago
Delhi, Delhi, India Epoch Consulting Full timeAdministrative Support Specialist At Epoch Consulting, we are seeking a highly skilled Administrative Support Specialist to provide top-notch assistance to our high-level executives. The ideal candidate will possess exceptional organizational skills, be proficient in Microsoft Office, and have experience in managing multiple priorities and administrative...