Desktop Support Specialist

3 weeks ago


Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full time

Job Title: Desktop Support Specialist

Job Description:

We are seeking a skilled Desktop Support Specialist to join our team at Maneva Consulting Pvt. Ltd. As a Desktop Support Specialist, you will be responsible for providing technical support to our end-users, troubleshooting desktop and laptop issues, and ensuring that our systems are running smoothly.

Key Responsibilities:

  • Provide technical support to end-users via phone and remote access
  • Troubleshoot desktop and laptop issues, including hardware and software problems
  • Ensure that our systems are running smoothly and efficiently
  • Document and track issues using our helpdesk tool
  • Escalate issues to the next level of support as needed

Requirements:

  • Excellent communication and spoken skills in English
  • 2 years of experience in desktop support or a related field
  • Knowledge of Active Directory and basic troubleshooting skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

About Us:

Maneva Consulting Pvt. Ltd. is a leading consulting firm that provides expert advice and support to our clients. We are committed to delivering high-quality services and building long-term relationships with our clients.



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