Amazon GCC Workforce Optimization Specialist

This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Job OverviewWe are looking for a motivated individual to join our Workforce Solutions team as a GCC Specialist. As a key member of our organization, you will play a critical...

Job DescriptionAscensus is seeking a skilled Workforce Optimization Specialist to join our team. As a key member of our workforce management group, you will be responsible for ensuring the efficient operation of our contact centers.We are looking for a highly motivated and experienced professional who can provide exceptional support to our teams and...

Job OverviewThis is an external and internal facing role responsible for forecasting and reporting of staffing impacts that lead to missed Service Level Agreements (SLA). The position forecasts and reports on call volume demand, directs the scheduling of sufficient staff and training for appropriate skills-based routing based on historical and anticipated...

About the RoleWe are seeking an experienced Workforce Management (WFM) professional to join our Amazon Account Health Support team in Hyderabad. The ideal candidate will have a strong background in WFM program management, contact center real-time queue management, and performance metrics analysis.

At Amazon Dev Center India in Hyderabad, we are looking for a highly skilled professional to join our team as an Integration Specialist. As an integral part of our organization, you will play a key role in integrating seller content into the Amazon platform using standard item creation templates.About the RoleThis is a challenging and rewarding opportunity...

Job OverviewTech Mahindra is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our organization, you will play a vital role in optimizing our workforce management processes.ResponsibilitiesData Analysis - Utilize strong analytical skills to analyze data and identify trends and areas for improvement.Process Improvement...

Job Description:We are seeking a highly skilled Workforce Management (WFM) System Administrator to join our team at Amazon Development Centre (India) Private Limited - H84. This role is responsible for the ongoing support, user training, and maintenance of our global WFM systems and tools.Main Responsibilities:Maintain WFM back end/front end systems and...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform.The Seller Support team acts as the primary...

About Amazon Dev Center India - HyderabadWe are seeking an experienced Oracle Applications Specialist to join our team at Amazon Dev Center India - Hyderabad. This role will play a critical part in shaping the future of our Financial Technology systems.As a key member of our team, you will be responsible for designing, building, and extending applications...

Job Summary:We are seeking an experienced Amazon Customer Service Specialist to join our team in Hyderabad. As a key member of our Account Health Support team, you will provide timely and accurate operational support to sellers on the Amazon platform.Key Responsibilities:Provide world-class support to sellers selling on the Amazon platformPredict and address...

About the Role">Amazon Development Centre (India) Private Limited is seeking a highly skilled and experienced Process Improvement Specialist to join our EU FBA Seller Experience and Reimbursements team.">Job Description:">We are looking for a creative, dynamic, and experienced professional who can drive Cost of Customer Returns for Amazon and Sellers, and...

Job Title: Key Decision Maker for Workforce OptimizationWe are inviting applications for the role of Assistant Manager, Workforce Management (WFM) at Genpact.About Us:Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity,...

We are seeking a highly skilled Listing Specialist to join our team at the Amazon Dev Center India in Hyderabad.The successful candidate will have a Bachelor degree in Computer Science or Business, with 0-3 years of relevant working experience. A B2 level of proficiency in Italian language is required, along with strong oral and written communication...

Job Title: High-Performance Workforce Integration SpecialistAbout Us:At People Tech Group Inc, we strive to deliver innovative workforce management solutions that drive business success. Our team of experts is passionate about leveraging technology to streamline HR processes and enhance employee experiences.Salary Range: $120,000 - $180,000 per year...

Job Description:The Account Health Specialist plays a vital role in providing exceptional support to sellers on the Amazon platform. As a key interface between Amazon and our business partners, this position demands strong analytical skills, excellent judgment, and effective communication abilities.Key Responsibilities:Provide timely and accurate operational...

This role is with myGwork, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.About the Role:We are seeking a highly skilled Capacity Planning Expert to join our team at Amazon. As a key member of our Worldwide Customer Service Capacity Planning (WWCP) organization, you will play a critical role in...

About the Role:We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team at Amazon Dev Center India. As a key member of our team, you will be responsible for providing timely and accurate operational support to sellers on the Amazon platform.Job Description:The successful candidate will have an immediate impact on the...

About Amazon Dev Center India - HyderabadAmazon Dev Center India - Hyderabad - A85 is a cutting-edge facility that drives innovation and excellence in logistics and transportation. Our team of experts is dedicated to providing seamless and efficient services to our customers.Job Title: Logistics Network Optimization ExpertWe are seeking an experienced...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.We are seeking an exceptional Workforce Management (WFM) Program Manager I who is passionate about their work and has a deep understanding of managing contacts across a network...

Job DescriptionThe ideal candidate will be responsible for developing and implementing strategic workforce capacity plans to optimize staffing levels, manage quantitative planning, and achieve productivity goals for the Amazon Go network.Key Responsibilities:Generate forecasts and plan capacity for multiple network sitesSuccessfully manage short-term...