Workforce Management Strategist
4 days ago
We are seeking an experienced Workforce Management (WFM) professional to join our Amazon Account Health Support team in Hyderabad. The ideal candidate will have a strong background in WFM program management, contact center real-time queue management, and performance metrics analysis.
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Workforce Planning Strategist
7 days ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeAbout the RoleWe are seeking a highly skilled Workforce Planning Strategist to join our team at ADCI HYD 13 SEZ. This is a fantastic opportunity for an experienced professional to drive business growth and improve efficiency by developing strategic workforce plans.
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Workforce Planning Strategist
4 weeks ago
Hyderabad, Telangana, India OrgSpire Inc Full timeAs a key member of the OrgSpire Inc team, the Workforce Planning Strategist will play a critical role in ensuring the company has the right people with the right skills at the right time to meet its goals.Key responsibilities include:Analyzing and forecasting workforce needs to identify potential gaps and issuesGathering and analyzing information about the...
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Workforce Management Strategist
3 weeks ago
Hyderabad, Telangana, India 2coms Full timeJob Overview:This role is responsible for forecasting and reporting on staffing impacts that lead to missed SLA. The ideal candidate will have experience in workforce management, particularly in forecasting, capacity planning, scheduling, and real-time reporting.Key Responsibilities:Monitor agent schedule adherence in real-time using adherence software.Work...
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Innovation Strategist
1 week ago
Hyderabad, Telangana, India Sathguru Management Consultants Full timeSathguru Management Consultants is seeking an Innovation Strategist with expertise in the agrochemical sector to join our team.
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Workforce Management Professional
3 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeAbout the RoleWe are seeking a highly skilled Workforce Management Professional to join our team at Amazon Dev Center India - Hyderabad. As a Workforce Management Professional, you will play a key role in developing and implementing workforce management strategies that drive business results.Key Responsibilities• Develop and implement workforce management...
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Workforce Management Specialist
16 hours ago
Hyderabad, Telangana, India 2coms Full timeThe Workforce Management (WFM) Real-Time Analyst at 2coms plays a vital role in ensuring the efficient management of our workforce. As a key member of our WFM team, you will be responsible for monitoring and reporting agent schedule adherence in real-time using advanced software tools.Key ResponsibilitiesMonitor agent schedule adherence using real-time...
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Workforce Management Specialist
3 weeks ago
Hyderabad, Telangana, India 2coms Full timeWorkforce Management Real-Time Analyst (SME) CentralWFMJob SummaryThe Workforce Management Real-Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. This role works closely with Operations, calling out non-adherent events via email, so that non-adherent...
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Workforce Manager
3 weeks ago
Hyderabad, Telangana, India Ascensus Full timeKey ResponsibilitiesIntraday real time monitoring of service levels for all queues at all sites, 24/7/365.Real time monitoring of associates performance from all teams at all sites.Real Time updates on Service Levels, Contact data, and other KPIs.Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric...
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Workforce Management Specialist
3 weeks ago
Hyderabad, Telangana, India 2coms Full timeJob OverviewThis position is an external and internal facing role responsible for forecasting and reporting on staffing impacts that lead to missed Service Level Agreements (SLAs). The selected candidate will forecast and report on call volume demand, directing the scheduling of sufficient staff and training for appropriate skills-based routing based on...
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Contingent Workforce Management Specialist
4 weeks ago
Hyderabad, Telangana, India 451 Discovery Comm. India Full timeAbout the Role:We are seeking a highly skilled Contingent Workforce Management Specialist to join our team at 451 Discovery Comm. India. As a key member of our organization, you will be responsible for supporting the management and administration of our external workforce program in India.Key Responsibilities:Coordinate and support the ongoing pay,...
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Contingent Workforce Management Specialist
1 month ago
Hyderabad, Telangana, India 451 Discovery Comm. India Full timeAbout the Role:We are seeking a highly skilled Contingent Workforce Management Specialist to join our team at 451 Discovery Comm. India. As a key member of our organization, you will be responsible for supporting the management and administration of our external workforce program in India.Key Responsibilities:Coordinate and support the ongoing pay,...
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Contingent Workforce Program Manager
7 days ago
Hyderabad, Telangana, India Workspend Inc. Full timeJob SummaryThe Contingent Workforce Program Manager is responsible for supporting temporary/contingent workforce programs for our clients. The Specialist builds and maintains relationships with Hiring Managers and suppliers to support and manage the full lifecycle for the requisition process.This role acts as a talent advisor and strategic business partner...
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Workforce Management Specialist
1 month ago
Hyderabad, Telangana, India ReleasePoint Full timeJob SummaryThe Senior Workforce Management Analyst at ReleasePoint is responsible for overseeing productivity across the organization. This involves analyzing and reporting on employee productivity at the departmental and organizational levels, identifying areas for improvement, and developing strategies to optimize workforce utilization. The ideal candidate...
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Workforce Management Professional
3 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeJob SummaryWe are seeking a highly skilled Workforce Management Professional to join our team at Amazon Dev Center India - Hyderabad. As a Workforce Management Professional, you will be responsible for optimizing our contact center operations to ensure high-quality customer experiences.Main ResponsibilitiesDevelop and implement effective staffing plans to...
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Workforce Management Strategist
3 weeks ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeAbout the Role:We are seeking a highly skilled Program Manager to join our Amazon Dev Center India - Hyderabad team. As a Program Manager, you will be responsible for leading multi-functional teams to detect and prevent bad actors from submitting falsified documents and creating fraudulent seller accounts.Key Responsibilities:Work with Operations, ML, GPO,...
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Contingent Workforce Management Specialist
3 weeks ago
Hyderabad, Telangana, India 451 Discovery Comm. India Full timeJob Summary We are seeking a highly skilled Contingent Workforce Management Specialist to join our team in 451 Discovery Comm. India. The successful candidate will be responsible for managing and administering our external workforce program, ensuring compliance with relevant policies, regulations, and best practices. Key Responsibilities • Manage the...
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Sales Strategist
3 weeks ago
Hyderabad, Telangana, India MarketStar Full timeAbout this role:Sales StrategistAt MarketStar, we're passionate about creating growth for our clients, employees, and community. As a Sales Strategist, you'll play a key role in generating revenue for innovative tech companies through our outsourced B2B demand, sales, customer success, and revenue operations solutions. Key Responsibilities:Onboard Americas...
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Workforce Management Specialist
3 weeks ago
Hyderabad, Telangana, India 2coms Full timeJob OverviewThis position plays a crucial role in ensuring the efficient utilization of staff resources, driving forecasting and reporting of staffing impacts that may lead to missed SLA targets. The ideal candidate will possess strong analytical skills, solid mathematics background, and proficiency in Microsoft Excel, Word, and Access. Strong communication...
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Workforce Management Program Manager
3 weeks ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ - H84 Full timeAbout the RoleWe are seeking a highly skilled Workforce Management Program Manager to join our team at ADCI HYD 13 SEZ - H84. The ideal candidate will possess experience in typical workforce management disciplines, including scheduling, RTA, and intermediate-level reporting skills.Key Responsibilities• Develops schedules that effectively deliver staffing...
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Senior Software Developer
4 weeks ago
Hyderabad, Telangana, India Simplify Workforce Full timeAt Simplify Workforce, we are developing AI/ML based deep tech solutions to provide a cloud-based Vendor Management System (VMS) for managing contingent workforce and services procurement programs. Our customers leverage our platform to gain visibility into their external/non-employee workforce, optimize client spend, and enhance talent supply efficiency. We...