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Amazon Customer Service Specialist
1 month ago
We are seeking an experienced Amazon Customer Service Specialist to join our team in Hyderabad. As a key member of our Account Health Support team, you will provide timely and accurate operational support to sellers on the Amazon platform.
Key Responsibilities:- Provide world-class support to sellers selling on the Amazon platform
- Predict and address chronic system issues
- Develop internal documentation and contribute to a team environment
- Maintain high levels of service quality and productivity
- Minimum B2.2 level German language certification (C1 preferred)
- Business proficient fluency in English and German languages
- Strong investigation skills to find root causes of metric issues
- Awareness of how your actions impact the buyer experience and Amazon's potential for bad debt
- Flexibility to work various shifts, including weekends and alternative start-end times
- Interpersonal skills to communicate complex transactional issues clearly
- Problem-solving skills and analytical thinking
- Ability to work in a fast-paced dynamic environment
- Team player with strong communication and collaboration skills
Amazon Dev Center India - Hyderabad is a dynamic and innovative team that delivers cutting-edge solutions to our customers. We offer a competitive salary range of $20-$25 per hour, depending on experience, plus additional benefits such as health insurance, retirement plans, and paid time off.
