Collection Specialist

23 hours ago


Hyderabad, Telangana, India myGwork Full time

Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community, is looking for a proactive Collection Specialist to join their team. The successful candidate will be responsible for managing and resolving receivables related queries received from Amazon customers.

About the Role

The primary responsibility of this role is to support Amazon's customers in resolving billing issues, reconciling accounts, and driving monthly collection targets. As a Collections Analyst, you will work closely with various teams, including Cash Application and Customer Service, to ensure timely collections and provide accurate forecasting of collection promises.

The ideal candidate should possess strong communication skills, both internally and externally, and be able to take initiative and self-start when necessary. Fluency in Microsoft Excel is a must, and experience using data to influence business decisions is highly desirable.

Key Responsibilities:

  • Manage and resolve receivables related queries received from Amazon customers.
  • Support Amazon's customers in resolving billing issues and reconciling accounts.
  • Work closely with Cash Application and Customer Service teams to ensure timely collections.
  • Provide accurate forecasting of collection promises.
  • Identify slow-paying customers and escalate collection challenges to management and BizOps team.

BASIC QUALIFICATIONS:

  • 1+ years of finance experience.
  • 2+ years of Accounts Receivable or Account Payable experience.
  • Experience applying key financial performance indicators (KPIs) to analyses.

PREFERRED QUALIFICATIONS:

  • 2+ years of participating in continuous improvement projects in your team.
  • Experience in TM1, Data Warehouse, and SQL.

Salary Estimate: $65,000 - $80,000 per year

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.



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