Financial Collections Specialist

3 days ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

About ADCI HYD 13 SEZ

ADCI HYD 13 SEZ is seeking a highly skilled Financial Collections Specialist to join our team. This role will play a critical part in managing and resolving receivables related queries received from Amazon customers.

About the Role

The Financial Collections Specialist will be responsible for supporting Amazon's customers to resolve billing issues, reconcile accounts, and drive monthly collection targets. Key responsibilities include:

  • Maintaining detailed post-correspondence updates on accounts receivable records to ensure aging is up-to-date, credits, and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Collaborating with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
  • Monitoring high-risk accounts and ensuring timely escalation of challenges to management
  • Continually looking at ways to improve the customer experience
  • Assisting in streamlining and improving the accounts receivable process by identifying areas of improvement
  • Meeting monthly productivity goals
  • Reconciling complex accounts and having excellent attention to detail

About You

We are open to hiring candidates who have a Bachelor's degree in Accounting and Commerce (B. Com) and 4+ years of finance operations/shared services, accounts payable, account receivable (collections), or general ledger experience. Your strong ownership and ability to earn trust with customers will enable you to facilitate timely payment.

Compensation

The estimated salary for this role is ₹8,00,000 - ₹10,00,000 per annum, depending on your qualifications and experience. We offer a competitive compensation package that includes benefits and opportunities for growth.



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