State Collections Manager

3 weeks ago


Hyderabad, Telangana, India Hiranandani Financial Services Full time

Job Summary

Hiranandani Financial Services is seeking a highly skilled State Collections Manager to lead our debt recovery efforts within the state. As a senior member of our collections team, you will be responsible for developing and implementing effective strategies to minimize delinquency and maximize recovery rates.

Key Responsibilities

  1. Develop and implement debt recovery strategies to minimize delinquency and maximize recovery rates.
  2. Supervise a team of collections professionals, providing guidance, training, and support to ensure optimal performance.
  3. Monitor and analyze collection metrics to identify trends, areas for improvement, and potential risks.
  4. Oversee the management and maintenance of the collections portfolio, including prioritizing accounts for collection efforts.
  5. Interact with customers regarding their delinquent accounts, addressing inquiries, resolving disputes, and providing assistance with payment options.
  6. Prepare regular reports on collections activities, trends, and outcomes, presenting findings to senior management.
  7. Collaborate with internal stakeholders to improve overall collections effectiveness and minimize customer delinquency.

Requirements

This role is ideal for a seasoned collections professional with a strong background in debt recovery and portfolio management. You will be based out of Hyderabad or Warangal and will be responsible for leading our collections efforts within the state.



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