Financial Risk Operations Specialist

3 weeks ago

Hyderabad, Telangana, India PXP Financial Full time

About the Role

We are seeking a highly skilled Financial Risk Operations Specialist to join our team at PXP Financial. As a key member of our risk management team, you will be responsible for ensuring the supervision of partners, merchants, and B2C customers' transaction activity to mitigate the risk of financial losses.

Key Responsibilities

  • Transaction Analysis: Review daily transaction monitoring reports and alerts, and communicate with merchants and partners about any unusual transaction behavior. Escalate when required.
  • Chargeback and Fraud Analysis: Daily monitoring of merchant activity on acquiring accounts to identify high-risk exposure for PXP in respect of potential card schemes chargeback or fraud threshold breach. Analyze trends using available tools and reports.
  • Risk Support: Assist merchants by responding to queries from them in respect of potentially fraudulent transactions, including verification calls with acquirers, issuers, and payment providers.
  • Internal and External Inquiries: Assist in the conduct of internal and external inquiries received from banks and other payment institutions, law enforcement agencies, and local regulators. Prepare and send responses to such inquiries.
  • Report Creation: Create reports for use by internal and external stakeholders.
  • Compliance and Regulatory: Be up-to-date with relevant scheme updates, rules, and procedures.

Requirements

  • Education: Bachelor's degree or equivalent.
  • Experience: 2-4 years of experience in risk operations, chargeback, and fraud analysis.
  • Skills: Good work experience in MS Excel, active listener, attention to detail, good written and oral communication skills in English, ability to clearly understand and follow instructions, investigate and clearly outline the outcome, data analysis, logical thinking, and analytical skills, integrity, and teamwork.
  • Desirable Skills: Experience in using data models, experience in using VROL, MasterCom, and Mastercard Fraud Center, Splunk.

About Us

PXP Financial is a well-established and respected name within the card payment industry. We boast an impressive and diverse client database across the globe and have over 30 years of experience within the payments space. Our people are employed across our regional offices located in India, Bulgaria, UK, Austria, and the US.

PXP Financial is a leading payment provider with a reputation for a reliable payment and acquiring platform as well as offering operational excellence and best-in-class service for all of our clients. We strongly believe these are fundamental values that contribute to our customers' success because for our clients, regardless of sector, taking payment is one of the most important parts of their business.

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