Workforce Optimization Specialist

About the Role:Genpact is seeking a highly skilled Workforce Optimization Specialist to join our team. As an Assistant Manager, you will play a key role in driving business outcomes by optimizing workforce management processes.Key Responsibilities:Recommend staffing changes to match call demand and coordinate with the WFM resource daily to ensure adequate...

Job OverviewTech Mahindra is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our organization, you will play a vital role in optimizing our workforce management processes.ResponsibilitiesData Analysis - Utilize strong analytical skills to analyze data and identify trends and areas for improvement.Process Improvement...

About the Role:We are seeking a highly skilled Contingent Workforce Management Specialist to join our team at 451 Discovery Comm. India. As a key member of our organization, you will be responsible for supporting the management and administration of our external workforce program in India.Key Responsibilities:Coordinate and support the ongoing pay,...

About the Role:We are seeking a highly skilled Contingent Workforce Management Specialist to join our team at 451 Discovery Comm. India. As a key member of our organization, you will be responsible for supporting the management and administration of our external workforce program in India.Key Responsibilities:Coordinate and support the ongoing pay,...

Job DescriptionAt ADCI - HYD 15 SEZ, we are seeking a highly skilled Workforce Capacity Planning Specialist to join our Amazon Go team. In this role, you will play a critical part in optimizing workforce capacity to meet the demands of our growing business.Develop and maintain short-term and long-term workforce capacity plans for multiple network...

Job OverviewJob Title: Sr. Workforce Management AnalystReleasePoint is seeking a highly skilled Sr. Workforce Management Analyst to join our team. This role will play a key part in driving productivity and efficiency across the organization.ResponsibilitiesDevelop and implement strategic workforce planning models to optimize productivity and...

Job Title: High-Performance Workforce Integration SpecialistAbout Us:At People Tech Group Inc, we strive to deliver innovative workforce management solutions that drive business success. Our team of experts is passionate about leveraging technology to streamline HR processes and enhance employee experiences.Salary Range: $120,000 - $180,000 per year...

Job Summary We are seeking a highly skilled Contingent Workforce Management Specialist to join our team in 451 Discovery Comm. India. The successful candidate will be responsible for managing and administering our external workforce program, ensuring compliance with relevant policies, regulations, and best practices. Key Responsibilities • Manage the...

At Genpact, we are seeking a skilled Process Optimization Specialist to join our team. As a key member of our workforce management team, you will play a critical role in driving timely delivery and ensuring service level agreements are met.Responsibilities:Monitor and manage activities to support service level agreements for PhilippinesMonitor real-time...

Job SummaryThe Senior Workforce Management Analyst at ReleasePoint is responsible for overseeing productivity across the organization. This involves analyzing and reporting on employee productivity at the departmental and organizational levels, identifying areas for improvement, and developing strategies to optimize workforce utilization. The ideal candidate...

Greetings from People Prime Worldwide, a renowned recruitment organization offering expert services in the fields of Permanent Recruitment, Contract Staffing, Executive Search and Recruitment Process Outsourcing (RPO).Headquartered in Hyderabad, our footprint extends across India, the USA, the Middle East and South East Asia, and across industries such as...

About Evernorth Health ServicesWe are a leading provider of pharmacy, care, and benefits solutions that improve health and increase vitality. Our mission is to innovate and make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Job Summary:As a Resource Planning Analyst, you will play a critical role in...

Job OverviewThis position plays a crucial role in ensuring the efficient utilization of staff resources, driving forecasting and reporting of staffing impacts that may lead to missed SLA targets. The ideal candidate will possess strong analytical skills, solid mathematics background, and proficiency in Microsoft Excel, Word, and Access. Strong communication...

The Workforce Management (WFM) Real-Time Analyst at 2coms plays a vital role in ensuring the efficient management of our workforce. As a key member of our WFM team, you will be responsible for monitoring and reporting agent schedule adherence in real-time using advanced software tools.Key ResponsibilitiesMonitor agent schedule adherence using real-time...

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence.Our vision is to transform how the world uses information to enrich life for all. To achieve this, we need a talented team of professionals who can drive our workforce development strategies forward.As a Workforce...

Role OverviewThis role is an external and internal facing position responsible for forecasting and reporting on staffing impacts that lead to missed SLAs. The position forecasts and reports on call volume demand, directs the scheduling of sufficient staff and training for appropriate skills-based routing, and analyzes real-time and historical contact center...

At Simplify Workforce, we are developing AI/ML based deep tech solutions to provide a cloud-based Vendor Management System (VMS) for managing contingent workforce and services procurement programs. Our customers leverage our platform to gain visibility into their external/non-employee workforce, optimize client spend, and enhance talent supply efficiency. We...

Workforce Management Real-Time Analyst (SME) CentralWFMJob SummaryThe Workforce Management Real-Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. This role works closely with Operations, calling out non-adherent events via email, so that non-adherent...

Job OverviewThis position is an external and internal facing role responsible for forecasting and reporting on staffing impacts that lead to missed Service Level Agreements (SLAs). The selected candidate will forecast and report on call volume demand, directing the scheduling of sufficient staff and training for appropriate skills-based routing based on...

About the RoleWe are seeking a highly skilled Workforce Management Professional to join our team at Amazon Dev Center India - Hyderabad. As a Workforce Management Professional, you will play a key role in developing and implementing workforce management strategies that drive business results.Key Responsibilities• Develop and implement workforce management...