Workforce Management Operations Specialist

Overview">We are seeking a highly skilled Operational Workforce Manager to join our team at Ascensus. In this role, you will be responsible for managing the workforce scheduling process, ensuring seamless operations, and driving business growth.

The Workforce Management (WFM) Real-Time Analyst at 2coms plays a vital role in ensuring the efficient management of our workforce. As a key member of our WFM team, you will be responsible for monitoring and reporting agent schedule adherence in real-time using advanced software tools.Key ResponsibilitiesMonitor agent schedule adherence using real-time...

Job DescriptionAscensus is seeking a skilled Workforce Optimization Specialist to join our team. As a key member of our workforce management group, you will be responsible for ensuring the efficient operation of our contact centers.We are looking for a highly motivated and experienced professional who can provide exceptional support to our teams and...

At Tech Mahindra, we are looking for a highly skilled Workforce Management Operations Lead to join our team. As a key member of our operations department, you will be responsible for leading the workforce management function and ensuring that our client's needs are met.Key Responsibilities:Lead the planning, scheduling, forecasting, and real-time management...

This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Job OverviewWe are looking for a motivated individual to join our Workforce Solutions team as a GCC Specialist. As a key member of our organization, you will play a critical...

Job Description:At myGwork, we're committed to creating an inclusive environment where people can thrive. As a Global Workforce Management Systems Specialist, you'll play a crucial role in maintaining our WFM back end/front end systems and tools. Your expertise will help deliver mission-critical initiatives while devising innovative solutions that benefit...

Job Title: High-Performance Workforce Integration SpecialistAbout Us:At People Tech Group Inc, we strive to deliver innovative workforce management solutions that drive business success. Our team of experts is passionate about leveraging technology to streamline HR processes and enhance employee experiences.Salary Range: $120,000 - $180,000 per year...

Job OverviewThis is an external and internal facing role responsible for forecasting and reporting of staffing impacts that lead to missed Service Level Agreements (SLA). The position forecasts and reports on call volume demand, directs the scheduling of sufficient staff and training for appropriate skills-based routing based on historical and anticipated...

Job SummaryThe Contingent Workforce Program Manager is responsible for supporting temporary/contingent workforce programs for our clients. The Specialist builds and maintains relationships with Hiring Managers and suppliers to support and manage the full lifecycle for the requisition process.This role acts as a talent advisor and strategic business partner...

Are you an expert in Kronos Workforce Central and Workforce Dimensions? Do you have a passion for delivering top-notch solutions to organizations seeking to optimize their workforce management processes?We are seeking a seasoned Kronos Integration Consultant to join our team at People Tech Group Inc. As a key member of our implementation team, you will be...

OverviewAlignity Solutions is an IT Solutions Integrator/Consulting Firm providing innovative workforce management solutions to clients worldwide. With a focus on excellence and customer satisfaction, we help organizations achieve their goals through strategic partnerships.SalaryThe estimated annual salary for this position is $110,000-$140,000, depending on...

Job DescriptionThe Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays.They work closely with Operations, calling out non-adherent events via email so that non-adherent agents can be directed back toward the phone.Workforce...

Job SummaryWe are seeking a highly skilled Workforce Management Real Time Analyst to join our team at 2coms. The ideal candidate will have a strong background in workforce management, excellent analytical skills, and the ability to work effectively in a team environment.

About this RoleWe are seeking a seasoned technology leader to oversee the operations of our EFT Platform Workspace Experience and Productivity Solutions team. As Workforce Operations Technology Director, you will lead complex operations for End User Computing, PC Lifecycle Management, Virtual Desktop Environments, Audio Video Systems, and Collaboration...

Job OverviewTech Mahindra is seeking a highly skilled Workforce Management Analyst to join our team. As a key member of our organization, you will play a vital role in optimizing our workforce management processes.ResponsibilitiesData Analysis - Utilize strong analytical skills to analyze data and identify trends and areas for improvement.Process Improvement...

Discover a challenging career opportunity with Tech Mahindra as an Operational Performance Improvement Specialist. In this role, you will have the chance to work in a fast-paced environment and contribute to improving operational efficiency.We are looking for a skilled Workforce Management Analyst to join our team. The ideal candidate should have strong...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.We are seeking an exceptional Workforce Management (WFM) Program Manager I who is passionate about their work and has a deep understanding of managing contacts across a network...

About Evernorth Health Services:We are a leading healthcare company creating innovative solutions to improve health and increase vitality. Our team relentlessly innovates to make the prediction, prevention, and treatment of illness and disease more accessible to millions.Job Title: Strategic Workforce AnalystKey Responsibilities:Workforce Planning: Generate...

About the RoleWe are seeking an experienced Workforce Management (WFM) professional to join our Amazon Account Health Support team in Hyderabad. The ideal candidate will have a strong background in WFM program management, contact center real-time queue management, and performance metrics analysis.

Job Title: Key Decision Maker for Workforce OptimizationWe are inviting applications for the role of Assistant Manager, Workforce Management (WFM) at Genpact.About Us:Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity,...