Workforce Operations Technology Director

Overview">We are seeking a highly skilled Operational Workforce Manager to join our team at Ascensus. In this role, you will be responsible for managing the workforce scheduling process, ensuring seamless operations, and driving business growth.

About the RoleAs an IT Operations Director for Enterprise Technology at 451 Discovery Comm. India, you will play a crucial role in ensuring the smooth operation of our technology infrastructure. This position is responsible for leading a team of cross-discipline staff to deliver and support IT Event, Incident, and Request Management...

Job SummaryWe are seeking a highly experienced and skilled Senior Director of Technology Operations to lead our Goodyear Technology Center in India. The ideal candidate will have a strong background in business and finance, with a proven track record of successfully building and managing large operations.Key ResponsibilitiesDirect the overall operations of...

Position Title: IT Operations DirectorAt Zelis, we are looking for an experienced IT Operations Director to oversee the IT Service Desk and End User Computing functions. This role involves ensuring the efficient operation of IT support services, focusing on delivering high-quality service to end users and maintaining robust, secure, and reliable computing...

About This RoleWe are seeking an experienced Operations Director to join our team at Wells Fargo, specifically in the Cards and Merchant Services department. In this role, you will oversee the facilitation and execution of changes to department-owned procedures, processes, technology, reporting, and more.

The Compliance Operations Director is responsible for leading multiple teams of associates and fostering strong relationships with internal clients. This position involves defining operational strategies to meet client expectations, developing annual business plans, maintaining high customer service levels, and recruiting and coaching leadership staff.This...

The Workforce Management (WFM) Real-Time Analyst at 2coms plays a vital role in ensuring the efficient management of our workforce. As a key member of our WFM team, you will be responsible for monitoring and reporting agent schedule adherence in real-time using advanced software tools.Key ResponsibilitiesMonitor agent schedule adherence using real-time...

Workforce Management Real-Time Analyst (SME) CentralWFMJob SummaryThe Workforce Management Real-Time Analyst is responsible for monitoring and reporting agent schedule adherence in real-time using real-time adherence software and ACD real-time displays. This role works closely with Operations, calling out non-adherent events via email, so that non-adherent...

**Job Title:** Operations DirectorIn the Operations team at ATSPL - Telangana - I62, we are looking for an experienced Operations Director to lead our Transportation team. As an Operations Director, you will be responsible for driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.Key...

At MarketStar, we are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. As a professional services company with 35+ years of experience, we have generated revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer...

**Job Title:** IT Operations DirectorWe are seeking an experienced IT Operations Director to lead our team in Hyderabad, India.**About the Role:Lead and manage the IT Service Desk and End User Computing teams, ensuring effective performance and professional growth.Foster a positive team environment and encourage collaboration and innovation.Conduct regular...

Job Overview:This role is responsible for forecasting and reporting on staffing impacts that lead to missed SLA. The ideal candidate will have experience in workforce management, particularly in forecasting, capacity planning, scheduling, and real-time reporting.Key Responsibilities:Monitor agent schedule adherence in real-time using adherence software.Work...

Job Title: Director of OperationsJob Summary:We are seeking a highly skilled and experienced Director of Operations to join our team at Accor Hotels. The successful candidate will be responsible for leading the operations department and ensuring the smooth day-to-day running of the hotel.Key Responsibilities:Develop and implement operational strategies to...

At Simplify Workforce, we are developing AI/ML based deep tech solutions to provide a cloud-based Vendor Management System (VMS) for managing contingent workforce and services procurement programs. Our customers leverage our platform to gain visibility into their external/non-employee workforce, optimize client spend, and enhance talent supply efficiency. We...

About this roleWells Fargo is seeking a Consumer Technology Platform Services Director to lead the delivery of platform services and drive the transformation of the existing workforce into cross-functional squads. The successful candidate will collaborate with business CIOs to build improved products across the Consumer Technology Portfolio, focusing on...

At People Prime Worldwide, we are seeking a skilled HR Operations Manager to lead our Workforce Management team.The ideal candidate will have expertise in organizational planning, employee schedule management, and performance improvement.Key responsibilities include:Developing and implementing strategic business plans to optimize workforce...

Database Technology DirectorMatrix Global is seeking a highly experienced and skilled Database Technology Director to lead our database management team.This role involves overseeing the design, implementation, and maintenance of database systems, ensuring optimal performance, security, and reliability. The ideal candidate will have extensive experience in...

Job Summary:We are seeking an experienced Operations Director to lead our operations in Telangana and Andhra Pradesh. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving operational excellence.Key Responsibilities:Operational Strategy: Develop and implement operational...

Job Title: Key Decision Maker for Workforce OptimizationWe are inviting applications for the role of Assistant Manager, Workforce Management (WFM) at Genpact.About Us:Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity,...

Job OverviewThis position plays a crucial role in ensuring the efficient utilization of staff resources, driving forecasting and reporting of staffing impacts that may lead to missed SLA targets. The ideal candidate will possess strong analytical skills, solid mathematics background, and proficiency in Microsoft Excel, Word, and Access. Strong communication...