Strategic Workforce Capacity Planning Analyst
1 month ago
The ideal candidate will be responsible for developing and implementing strategic workforce capacity plans to optimize staffing levels, manage quantitative planning, and achieve productivity goals for the Amazon Go network.
Key Responsibilities:- Generate forecasts and plan capacity for multiple network sites
- Successfully manage short-term staffing of sites (4-6 weeks)
- Work closely with long-term planning, program management, and operations teams
- Create and accurately maintain CXQO associate shift schedules to meet short-term forecast requirements and service levels
- Build short- and long-term operational plans to optimize variable costs associated with staffing
- Create intra-day, daily, and weekly plans for business to meet forecasted numbers and required productivity
- 3+ years of experience in Excel or Tableau data manipulation, macros, charts, and pivot tables
- 2+ years of tax, finance, or related analytical field experience
- Bachelor's degree in finance, accounting, business, economics, engineering, analytics, mathematics, statistics, or related technical or quantitative field
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
- Experience writing complex Excel VBA macros
- Experience in financial/business analysis
- Experience working with Tableau
- Experience using very large datasets
$120,000 - $180,000 per year, depending on location and experience.
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