Inside Sales Business Development Representative

2 weeks ago

Delhi, Delhi, India Emeritus Full time

About Emeritus:

Emeritus is dedicated to making high-quality education accessible and affordable to individuals, companies, and governments worldwide. We achieve this by collaborating with over 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India, and China.

We offer short courses, degree programs, professional certificates, and senior executive programs that help individuals learn new skills and transform their lives, companies, and organizations. Our unique model combines state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors, and coaches to educate over 250,000 individuals across 80+ countries.

Established in 2015, Emeritus is part of the Eruditus Group, with more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following our $650 million Series E funding round in August 2021, we are valued at $3.2 billion and backed by prominent investors such as Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Key Responsibilities
  • Build and manage a lead pipeline for multi-discipline education programs from renowned B-Schools like Wharton, Columbia, INSEAD, MIT Sloan, Berkeley, Kellogg, Cambridge-Judge & Harvard, catering to senior and top management executives.
  • Provide detailed and customized information to interested executives who inquire about comprehensive leadership development programs through phone and email.
  • Maintain real-time updates on CRM software regarding lead discussions.
  • Guide and follow up on program milestones, documentation, timelines, and payments with customers.
  • Develop best practices for customer interactions, including standard FAQs, to capture value and recommend appropriate programs.
  • Ensure adherence to the inside sales process, tools, and data management.
  • Mentor and motivate an inside sales team to achieve high enrollments for all programs.
Requirements
  • Proven inside sales/consultative Edtech experience with a consistent track record of exceeding acquisition/sales targets.
  • Excellent verbal, written communication, listening, and data analysis skills.
  • Strong phone/video call presence.
  • Demonstrated advanced proficiency with Microsoft Excel and Salesforce.com.
  • Ability to manage and prioritize multiple programs and ensure leads move to closure.
  • Pleasantly persistent with customers and enjoy customer interaction.
  • Ability to work in a revenue-oriented and sales-focused environment.
  • Ability to work with limited direct day-to-day management.
  • An entrepreneurial spirit to thrive in a start-up culture with a diverse and global talent pool.

We provide equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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