Account Management Specialist for Performance and Growth
2 weeks ago
We're seeking an experienced Account Management Specialist to join our team at MGID, a global advertising platform helping brands reach unique local audiences at scale.
The ideal candidate will have a proven track record in account management, with expertise in upselling, optimization, and retention strategies. As a key member of our team, you'll be responsible for building strong relationships with clients, identifying new revenue opportunities, and driving performance growth through innovative solutions.
This is an exciting opportunity to work with a cutting-edge technology platform, empowering brands and publishers to collaborate transparently and drive results.
Key Responsibilities:- Upsell: Propose new solutions and formats to increase spending and/or improve performance from current traffic campaigns.
- Optimization: Work on internal and external optimization of active clients to achieve higher performance and better targeting of ad campaigns.
- Retention: Reconnect with clients that stopped cooperation and continue negotiations with clients at the point of switching to another traffic provider.
- Checking daily status of all clients signed after following existing workflow rules.
- Moderation of pending campaigns following existing workflow rules.
- Working with clients' requests via various channels following existing workflow rules.
- College degree or equivalent in account management/customer service experience preferred.
- Knowledge of English - Upper-Intermediate.
- Media buying experience, as well as working with Brands and Agencies preferred.
- Basic knowledge and understanding of the online advertising industry, technologies.
- Adtech knowledge.
- Experience with CRM system management and Upsell records.
As a valued member of our team, you'll enjoy a competitive salary range of $60,000 to $80,000 per year, depending on your experience and qualifications.
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