Customer Growth Specialist

2 days ago


Mumbai, Maharashtra, India Convin Full time
Unlock Your Potential as a Customer Growth Specialist

Foster lasting relationships with clients, driving revenue growth and net retention rates through strategic account management.

About the Role:

  • Expand business relationships beyond IT and Procurement into the C-Suite.
  • Negotiate mutually beneficial outcomes in pricing discussions.
  • Manage opportunity pipelines to optimize growth opportunities.
  • Cultivate upsell opportunities within existing accounts.
  • Formulate strategies to enhance net retention rates and revenue streams.

What You'll Need:

  • At least 5 years of experience in account management in the SaaS or tech sector.
  • Proven success in growing client accounts and achieving revenue growth.
  • Exceptional communication and relationship-building skills.
  • Analytical mindset to identify growth opportunities.

Perks of the Job:

  • Annual holiday allowance of INR 24,000 for travel.
  • Mandatory courses or books worth up to Rs. 1,000 reimbursed monthly.

About Convin:

Convin is a conversation intelligence platform helping organizations improve sales/collections and customer experience while automating quality & coaching for reps.

The Account Manager will play a critical role in ensuring the growth and retention of our existing client portfolio.

We offer an amazing amount of learning that will help you shape your career and pave the path for entry into one of the most lucrative industries in India right now.



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