Business Growth Specialist
2 days ago
We are seeking a highly motivated Customer Success Specialist to join our team at ekincare. As a Senior Associate - Client Success, you will work closely with corporate clients to help them adopt our product while delivering insights and recommendations that result in measurable client value.
About the Role:
- Develop and manage client portfolios to sustain business growth and profitability.
- Analyze customer data to improve customer experience and minimize churn.
- Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams to achieve customer satisfaction.
- Evaluate and improve tutorials and other communication infrastructure to enhance customer engagement.
- Hold product demonstrations for customers and resolve any requests or complaints efficiently.
What We Offer:
- A competitive salary of up to ₹8 LPA.
- A chance to play a key role in a successful high-growth startup.
- Opportunities to develop your skills and knowledge in healthcare technology.
- A dynamic and supportive work environment.
About Us:
ekincare is a Series B funded startup operating in the health-tech industry. We provide a predictive and personalized platform to employers, helping them administer their health benefits efficiently and reduce healthcare costs by 20%.
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