Operations and Customer Experience

About the CustomerCompanyisIndia's leading lifestyle companyand among the most admired and respected corporates in the country.About the RoleDesignation :Manager Customer Experience – RetailCriticality of the role to the business : This role will be responsible for creating a delightful, differentiated and elevating Customer Experience Journey across...

AbouttheCustomer CompanyisIndiasleading lifestylecompanyand among the most admired and respected corporates in the country. AbouttheRole Designation:ManagerCustomer ExperienceRetailCriticalityof the role to the business : This role will be responsible forcreating a delightful differentiated and elevating CustomerExperience Journey across...

About Us: Karma Group is a leading hospitality service provider dedicated to offering exceptional experiences to our guests. We pride ourselves on our commitment to customer satisfaction and strive to create memorable moments for every guest. **Job Description**: **Responsibilities**: - Communicate with guests to confirm their reservations and provide any...

Job title:Customer ExperienceJob exp:5-9 yearsLocation:Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through customer...

Key responsibilities: - 2. Booking Management: Coordinating with the hotels to ensure every booking is well recorded to ensure a smooth experience for the customers - 3. Escalations Management: Resolving any customer grievances and managing the escalations promptly & appropriately to win back the trust of the customers - 4. Support Services: Providing...

Job title: Customer Experience Job exp: 5-9 years Location: Bangalore, KA Job requirements : Job Description 1.Design, develop and execute customer journey for various formats. Craft strategies to build systems and processes to drive consumer experience across all touchpoints. Work on ways of making targeted interventions as per the cohorts identified...

Job title: Customer ExperienceJob exp: 5-9 years Location: Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through...

Customer Support Operations Cricbuzz, the most popular destination for Cricket in India, provides all round coverage of international, domestic and T20 leagues from around the world. Cricbuzz's mobile applications for Android and iOS are the no. 1 cricket apps on the respective app stores.The Customer Support Operations team is responsible for payment...

About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.  We leverage deep technology and data science to streamline the life insurance process, making it more accessible...

**Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...

Customer Support Operations Cricbuzz, the most popular destination for Cricket in India, provides all round coverage of international, domestic and T20 leagues from around the world. Cricbuzz's mobile applications for Android and iOS are the no. 1 cricket apps on the respective app stores.The Customer Support Operations team is responsible for payment...

About DrinkPrime: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we...

What you will do As Lead Customer Experience Specialist, you will provide operational oversight on a global team, ensuring high-performance standards are consistently met. Collaborating closely with Customer Experience (CX) leadership, you'll provide hands-on training and guidance to your team, contribute to scaling processes, and drive operational...

Job DescriptionAbout the roleWe are looking for a Customer Experience Executive to assist our customers with problems when using our products and services.Customer Experience Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. What You will doRespond to...

**Overview**: Customer Experience Executive FOUNDRY (was IDG Communications) Bangalore India. READ ALL ABOUT FOUNDRY AT FOUNDRY is excited to be recruiting for a talented and energetic Customer Experience Executive, to work within our rapidly growing Customer Experience teams. If you have an ambition to work with the best, to deliver the best and be at the...

CUSTOMER EXPERIENCE EXECUTIVE. 1. Attending the customer calls 2.Co-ordinate with Sales & Back End Team. 3. Updating to customer time to time. 4. Confirm the payment & Vehicle Delivery Process. 5. Arranging the Vehicle delivery Celebration. 6. Tracking 7. Post Delivery Calls to Customers 8. Any other work entrusted by superior time to...

**Job role**: Customer Experience Associate **Role and Responsibilities**: - Helping new customers get started with our product or service and ensure they have a smooth and successful experience using the services. - Should be a Team Player and Mentor new members who join the team. - Should be flexible to switch between multiple roles when...

Greet customers warmly, engage in friendly conversations, and actively listen to understand their needs and preferences. - Stay current with the available products and provide precise responses to inquiries regarding features, pricing, and product availability. - Collaborate extensively with inter-departmental teams to address customer requirements and...

Location: India Tredence is a global analytics services and solutions company. Our capabilities range from Data Visualization and Data Management to Advanced analytics, Big Data, and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients...

**Job Title**: Associate - Customer Success **Company Overview**: At Crio.Do, we take pride in pioneering the world's first work-like experiential learning platform. Our mission is to empower developers with high-quality applied learning opportunities, transforming the way technology is learned and careers are shaped. Through "work-like" Micro-Experiences,...