Customer Experience Champion

3 weeks ago


Bengaluru, India Mistay Full time

Key responsibilities:

- 2. Booking Management: Coordinating with the hotels to ensure every booking is well recorded to ensure a smooth experience for the customers
- 3. Escalations Management: Resolving any customer grievances and managing the escalations promptly & appropriately to win back the trust of the customers
- 4. Support Services: Providing support in other functions as per the need such as onboarding the partner hotels to MiStay platform, providing research & analysis support to product, marketing, business development & other teams as required to drive growth

**Requirements**:
1. Excellent communication skills with a strong ability to empathize with people

2. Passion for operations and customer management

3. Undergrad freshers with preferable management

4. Proficiency in Hindi and English

**Benefits**:

- Health Insurance
- 5 working days

Industry

Hospitality

Work Experience

Fresher

City

Banglore

State/Province

Karnataka

Country

India

Zip/Postal Code

560102



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