Customer Experience Manager

About the CustomerCompanyisIndia's leading lifestyle companyand among the most admired and respected corporates in the country.About the RoleDesignation :Manager Customer Experience – RetailCriticality of the role to the business : This role will be responsible for creating a delightful, differentiated and elevating Customer Experience Journey across...

Hiring for International Voice Process for USA, UK and Australia shifts. For further information contact DIWAKER - 8073842848 **Job Types**: Full-time, Fresher **Salary**: From ₹17,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Rotational shift - UK shift - US shift Supplemental pay types: -...

Job title: Customer Experience Job exp: 5-9 years Location: Bangalore, KA Job requirements : Job Description 1.Design, develop and execute customer journey for various formats. Craft strategies to build systems and processes to drive consumer experience across all touchpoints. Work on ways of making targeted interventions as per the cohorts identified...

Job title: Customer ExperienceJob exp: 5-9 years Location: Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through...

Job Summary Customer Experience Manager I Location: Bangalore, India Shift:EST (5:30 P.M IST- 2:30 A.M IST) Job Description The Customer Experience Manager is a key role within the Customer Support Organization. This role will be responsible for managing specific account(s) experience through strong relationship building and technical...

Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

**Overview**: Customer Experience Executive FOUNDRY (was IDG Communications) Bangalore India. READ ALL ABOUT FOUNDRY AT FOUNDRY is excited to be recruiting for a talented and energetic Customer Experience Executive, to work within our rapidly growing Customer Experience teams. If you have an ambition to work with the best, to deliver the best and be at the...

**Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...

Location: India Tredence is a global analytics services and solutions company. Our capabilities range from Data Visualization and Data Management to Advanced analytics, Big Data, and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients...

-Responsibilities and Duties: - Managing the day-to-day customer queries with excellent quality and timely responses. - Providing 12/6 coverage for B2B and B2C customers on a shift basis - Ensuring Service Level Agreements are maintained met even during periods of high demand. - Managing daily operations and administrative tasks related to support. -...

Job Responsibilities- Manage the Technical Relationship with client- Own the complete SLAs and Service Delivery for the client- Expected to work with technical domain leads for building SIPs and handle client escalation- Responsible for Client CSAT- Responsibility for profitability of account & billing· Accountability on critical changes, communication, and...

About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.  We leverage deep technology and data science to streamline the life insurance process, making it more accessible...

Job Responsibilities Manage the Technical Relationship with client Own the complete SLAs and Service Delivery for the client Expected to work with technical domain leads for building SIPs and handle client escalation Responsible for Client CSAT Responsibility for profitability of account & billing · Accountability on critical changes, communication,...

Job Responsibilities Manage the Technical Relationship with client Own the complete SLAs and Service Delivery for the client Expected to work with technical domain leads for building SIPs and handle client escalationResponsible for Client CSAT Responsibility for profitability of account & billing · Accountability on critical changes, communication, and...

Job Responsibilities Manage the Technical Relationship with client Own the complete SLAs and Service Delivery for the client Expected to work with technical domain leads for building SIPs and handle client escalationResponsible for Client CSAT Responsibility for profitability of account & billing · Accountability on critical changes, communication, and...

Job DescriptionAbout the roleWe are looking for a Customer Experience Executive to assist our customers with problems when using our products and services.Customer Experience Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. What You will doRespond to...

Greet customers warmly, engage in friendly conversations, and actively listen to understand their needs and preferences. - Stay current with the available products and provide precise responses to inquiries regarding features, pricing, and product availability. - Collaborate extensively with inter-departmental teams to address customer requirements and...

**THE COMPANY** MPOWER’s borderless loans enable students from around the world to realize their full academic & career potential by attending top universities in the U.S and Canada. As a mission oriented FinTech / EdTech company, we move extremely fast and leverage the latest technologies, global best practices, and heavy analytics to tackle one of the...

Roles and ResponsibilityHelp users get the most out of their Karoo units.Intimately understand the full functionality of ourexisting and future products, and the ways in which cyclists will utilize them.Interact with users over email, live chat, video,community forums, Phone calls (in future), and other communication platforms.Assist users to resolve Karoo...