Customer Experience Manager

Job title: Customer ExperienceJob exp: 5-9 years Location: Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through...

Job title: Customer ExperienceJob exp: 5-9 years Location: Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through...

Job title:Customer ExperienceJob exp:5-9 yearsLocation:Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through customer...

ZINFI Technologies, Inc. is an analyst and user rated #1 SaaS platform for Partner Relationship Management & Through Channel Marketing Automation with headquarters in Silicon Valley, California. ZINFI offers a unique work experience at a remarkably fast-growing technology company with a highly experienced management team. Our customers are world leaders in...

About the CustomerCompanyisIndia's leading lifestyle companyand among the most admired and respected corporates in the country.About the RoleDesignation :Manager Customer Experience – RetailCriticality of the role to the business : This role will be responsible for creating a delightful, differentiated and elevating Customer Experience Journey across...

Job Summary Customer Experience Manager I Location: Bangalore, India Shift:EST (5:30 P.M IST- 2:30 A.M IST) Job Description The Customer Experience Manager is a key role within the Customer Support Organization. This role will be responsible for managing specific account(s) experience through strong relationship building and technical...

AEM ArchitectRole - Fulltime/ContractLocation - PAN IndiaYears of Experience - 8+As an Architect/ Manager you will be responsible for translating client content management requirements into technical designs which includes enterprise-level architecture and implementing strategies using components of the Adobe AEM platform to support multi-site,...

AbouttheCustomer CompanyisIndiasleading lifestylecompanyand among the most admired and respected corporates in the country. AbouttheRole Designation:ManagerCustomer ExperienceRetailCriticalityof the role to the business : This role will be responsible forcreating a delightful differentiated and elevating CustomerExperience Journey across...

About Us: Karma Group is a leading hospitality service provider dedicated to offering exceptional experiences to our guests. We pride ourselves on our commitment to customer satisfaction and strive to create memorable moments for every guest. **Job Description**: **Responsibilities**: - Communicate with guests to confirm their reservations and provide any...

Adobe Experience Platform (AEP) DeveloperRole - Fulltime/ContractYears of Experience - 4+Location - PAN IndiaThe Adobe Experience Platform Developer will play a vital role in the configuration, coding, testing and deployment of Adobe Experience Platform solutions - primarily Adobe Data Collection, Unified Profile, Journey Optimizer, RT-CDP and Journey...

Adobe Experience Platform (AEP) Developer Role - Fulltime/Contract Years of Experience - 4+ Location - PAN India The Adobe Experience Platform Developer will play a vital role in the configuration, coding, testing and deployment of Adobe Experience Platform solutions - primarily Adobe Data Collection, Unified Profile, Journey Optimizer, RT-CDP and...

Job SummaryCreative directors guide the direction of creative projects by developing a big-picture vision and brand guidelines. They oversee every stage of the creative process, approving artwork, strategy and other project elements. Key Responsibilities1. Strategic Event Design: Develop a comprehensive event design strategy that aligns with client...

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

Key responsibilities: - 2. Booking Management: Coordinating with the hotels to ensure every booking is well recorded to ensure a smooth experience for the customers - 3. Escalations Management: Resolving any customer grievances and managing the escalations promptly & appropriately to win back the trust of the customers - 4. Support Services: Providing...

**Overview**: Customer Experience Executive FOUNDRY (was IDG Communications) Bangalore India. READ ALL ABOUT FOUNDRY AT FOUNDRY is excited to be recruiting for a talented and energetic Customer Experience Executive, to work within our rapidly growing Customer Experience teams. If you have an ambition to work with the best, to deliver the best and be at the...

**Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...

CUSTOMER EXPERIENCE EXECUTIVE. 1. Attending the customer calls 2.Co-ordinate with Sales & Back End Team. 3. Updating to customer time to time. 4. Confirm the payment & Vehicle Delivery Process. 5. Arranging the Vehicle delivery Celebration. 6. Tracking 7. Post Delivery Calls to Customers 8. Any other work entrusted by superior time to...

Location: India Tredence is a global analytics services and solutions company. Our capabilities range from Data Visualization and Data Management to Advanced analytics, Big Data, and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients...

Experience: 15+ yearsLocation: Bangalore, Pune, Hyderabad, Mumbai, Chennai, KolkataDescription:Responsible for managing Delivery and Operations of portfolio of projects across IT Operations, Application Development and Maintenance, and Customer Support. Comes with a pragmatic approach to business growth through delivery excellence with direct accountability...

Job Responsibilities- Manage the Technical Relationship with client- Own the complete SLAs and Service Delivery for the client- Expected to work with technical domain leads for building SIPs and handle client escalation- Responsible for Client CSAT- Responsibility for profitability of account & billing· Accountability on critical changes, communication, and...