Customer Experience

About the CustomerCompanyisIndia's leading lifestyle companyand among the most admired and respected corporates in the country.About the RoleDesignation :Manager Customer Experience – RetailCriticality of the role to the business : This role will be responsible for creating a delightful, differentiated and elevating Customer Experience Journey across...

About Us: Karma Group is a leading hospitality service provider dedicated to offering exceptional experiences to our guests. We pride ourselves on our commitment to customer satisfaction and strive to create memorable moments for every guest. **Job Description**: **Responsibilities**: - Communicate with guests to confirm their reservations and provide any...

**Company Description** Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...

Job DescriptionAbout the roleWe are looking for a Customer Experience Executive to assist our customers with problems when using our products and services.Customer Experience Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. What You will doRespond to...

Job title:Customer ExperienceJob exp:5-9 yearsLocation:Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through customer...

**Overview**: Customer Experience Executive FOUNDRY (was IDG Communications) Bangalore India. READ ALL ABOUT FOUNDRY AT FOUNDRY is excited to be recruiting for a talented and energetic Customer Experience Executive, to work within our rapidly growing Customer Experience teams. If you have an ambition to work with the best, to deliver the best and be at the...

CUSTOMER EXPERIENCE EXECUTIVE. 1. Attending the customer calls 2.Co-ordinate with Sales & Back End Team. 3. Updating to customer time to time. 4. Confirm the payment & Vehicle Delivery Process. 5. Arranging the Vehicle delivery Celebration. 6. Tracking 7. Post Delivery Calls to Customers 8. Any other work entrusted by superior time to...

**Job role**: Customer Experience Associate **Role and Responsibilities**: - Helping new customers get started with our product or service and ensure they have a smooth and successful experience using the services. - Should be a Team Player and Mentor new members who join the team. - Should be flexible to switch between multiple roles when...

Key responsibilities: - 2. Booking Management: Coordinating with the hotels to ensure every booking is well recorded to ensure a smooth experience for the customers - 3. Escalations Management: Resolving any customer grievances and managing the escalations promptly & appropriately to win back the trust of the customers - 4. Support Services: Providing...

Greet customers warmly, engage in friendly conversations, and actively listen to understand their needs and preferences. - Stay current with the available products and provide precise responses to inquiries regarding features, pricing, and product availability. - Collaborate extensively with inter-departmental teams to address customer requirements and...

About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.  We leverage deep technology and data science to streamline the life insurance process, making it more accessible...

Location: India Tredence is a global analytics services and solutions company. Our capabilities range from Data Visualization and Data Management to Advanced analytics, Big Data, and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients...

Roles and ResponsibilityHelp users get the most out of their Karoo units.Intimately understand the full functionality of ourexisting and future products, and the ways in which cyclists will utilize them.Interact with users over email, live chat, video,community forums, Phone calls (in future), and other communication platforms.Assist users to resolve Karoo...

Role - New Product Development and Customer ExperienceLOcation - BangaloreINdustry - Personal care, Beauty and Hygiene, Food and Beverage, FMCG, OTC, RetailKRA's:-- Lead the consumer experience initiative to drive higher engagement and delight across our clients retail Stores across India.- New Product Development’s across stores and drive incremental...

Job title: Customer Experience Job exp: 5-9 years Location: Bangalore, KA Job requirements : Job Description 1.Design, develop and execute customer journey for various formats. Craft strategies to build systems and processes to drive consumer experience across all touchpoints. Work on ways of making targeted interventions as per the cohorts identified...

Job title: Customer ExperienceJob exp: 5-9 years Location: Bangalore, KAJob requirements :Job Description1.Design, develop and execute customer journey for various formats.Craft strategies to build systems and processes to drive consumerexperience across all touchpoints. Work on ways of making targetedinterventions as per the cohorts identified through...

Role - New Product Development and Customer ExperienceLOcation - Bangalore INdustry - Personal care, Beauty and Hygiene, Food and Beverage, FMCG, OTC, Retail KRA's:- Lead the consumer experience initiative to drive higher engagement and delight across our clients retail Stores across India.New Product Development’s across stores and drive incremental...

Role - New Product Development and Customer ExperienceLOcation - Bangalore INdustry - Personal care, Beauty and Hygiene, Food and Beverage, FMCG, OTC, Retail KRA's:- Lead the consumer experience initiative to drive higher engagement and delight across our clients retail Stores across India.New Product Development’s across stores and drive incremental...

Job Summary Customer Experience Manager I Location: Bangalore, India Shift:EST (5:30 P.M IST- 2:30 A.M IST) Job Description The Customer Experience Manager is a key role within the Customer Support Organization. This role will be responsible for managing specific account(s) experience through strong relationship building and technical...

Juniper’s Customer Experience (CX) Organization is chartered to create meaningful and seamless experiences that deliver value for our customers, partners and employees. Customer Experience (CX) starts the moment a (potential) customer hears or learns about us. Every online engagement, phone call, employee interaction, use of our product or services,...