Customer Experience Specialist

3 weeks ago


Bengaluru, India Client of Classic Search Pvt Ltd Full time

Role - New Product Development and Customer Experience

LOcation - Bangalore

INdustry - Personal care, Beauty and Hygiene, Food and Beverage, FMCG, OTC, Retail


KRA's:-

  • Lead the consumer experience initiative to drive higher engagement and delight across our clients retail Stores across India.
  • New Product Development’s across stores and drive incremental growth with NPD’s
  • Activations to increase existing category penetration and increase basket size
  • Planogram execution across stores
  • Consumer cohorts to drive sharper marketing activations
  • Consumer insights to drive business strategy across categories


Required Skills:-

  1. MBA with 2-4 years exp in the Personal care, Beauty and Hygiene, Food and Beverage, FMCG, OTC, Retail industry with strong Brand Activation experience at the Store level - BTL
  2. Experience in Activations / New Product Launch / consumer experience in Retail business
  3. Bangalore based c'dtes with willingness to travel across India on business needs basis are encouraged to apply.


Resumes can be sent to poornima.c@classicsearchplc.com



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