Key Account Executive
1 day ago
Key Result Areas (KRA) – Key Account Executive
1. Account Management
ü Maintain strong relationships with existing key accounts to ensure client satisfaction and retention.
ü Understand client requirements and provide solutions in alignment with company objectives.
ü Regular follow-ups with clients to ensure timely order placement, delivery, and payments.
ü Maintain updated account information and contact details in CRM or designated records.
2. Sales & Revenue Growth
ü Achieve monthly, quarterly, and annual sales targets as assigned.
ü Identify opportunities for up-selling and cross-selling within key accounts.
ü Track and analyze sales performance for each key account.
ü Develop strategies to increase revenue from existing clients.
3. Coordination & Communication
ü Coordinate with internal teams (Sales, Marketing, Logistics, Finance, and Production) to ensure smooth order processing and client servicing.
ü Communicate client requirements, feedback, and concerns effectively to concerned departments.
ü Provide regular updates to management regarding key account status and issues.
4. Market Intelligence
ü Monitor market trends, competitor activities, and customer preferences.
ü Provide insights and recommendations to management for business development and product improvement.
5. Reporting & Documentation
ü Prepare and submit weekly/monthly reports on account performance and sales activities.
ü Maintain all required documentation related to orders, invoices, and client communication.
6. Customer Satisfaction & Retention
ü Ensure a high level of customer satisfaction through timely responses and resolution of issues.
ü Proactively identify and address potential risks in client relationships.
Job Types: Fresher, Internship
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
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