Front Office Supervisor

2 days ago


Haridwar, Uttarakhand, India Hotel Crystal Ganga Heights (Haridwar) Full time ₹ 3,00,000 - ₹ 6,00,000 per year

About Us:

Hotel Crystal Ganga Heights is a premium hotel located near Har Ki Pauri, Haridwar. We are known for our excellent hospitality, clean and modern facilities, and a strong reputation among tourists and pilgrims. We are looking for a professional Front Office Supervisor for our reception and guest relations team.

Location: NH-58, Near Shankaracharya Chowk, Haridwar, Uttarakhand

Joining: Immediate

Key Responsibilities:

  • Work alongside the front desk team and ensure smooth check-in/check-out processes
  • Handle guest queries, complaints, and VIP requests with professionalism
  • Train, schedule, and supervise reception staff, if needed
  • Coordinate with housekeeping, kitchen, and other departments for seamless operations
  • Maintain reservation systems and ensure proper guest documentation
  • Ensure compliance with hotel SOPs and safety protocols
  • Manage billing, reporting, and shift summaries accurately

Requirements:

  • Bachelor's/Diploma in Hotel Management, Hospitality or relevant field
  • Proven experience in front office operations - 2-3 years
  • Good communication skills in English and Hindi
  • Hands-on experience with IDS Software
  • Smart appearance, confident personality, and strong leadership skills

Perks & Benefits:

  • Competitive salary based on experience
  • Accommodation (if required, for outstation candidates)
  • Friendly and professional work environment
  • Career growth opportunities within the hotel group

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Work Location: In person



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