Front Office Executive
21 hours ago
About Us:
Hotel Crystal Ganga Heights is a premium hotel located near Har Ki Pauri, Haridwar. We are known for our excellent hospitality, clean and modern facilities, and a strong reputation among tourists and pilgrims. We are looking for a professional Front Office Manager to lead our reception and guest relations team.
Location: NH-58, Near Shankaracharya Chowk, Haridwar, Uttarakhand
Joining: Immediate
Key Responsibilities:
- Work alongside the front desk team and ensure smooth check-in/check-out processes
 - Handle guest queries, complaints, and VIP requests with professionalism
 - Train, schedule, and supervise reception staff, if needed
 - Coordinate with housekeeping, kitchen, and other departments for seamless operations
 - Maintain reservation systems and ensure proper guest documentation
 - Ensure compliance with hotel SOPs and safety protocols
 - Manage billing, reporting, and shift summaries accurately
 
Requirements:
- Bachelor's/Diploma in Hotel Management, Hospitality or relevant field
 - Preferred but not necessary - proven experience in front office operations
 - Good communication skills in English and Hindi
 - Hands-on experience with IDS Software
 - Smart appearance, confident personality, and strong leadership skills
 
Perks & Benefits:
- Competitive salary based on experience
 - Accommodation (if required, for outstation candidates)
 - Friendly and professional work environment
 - Career growth opportunities within the hotel group
 
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
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