Wellness Coordinator Front Desk Executive

6 days ago

Haridwar, India Ekaanta Full time

The Wellness Coordinator cum Front Desk Executive is the first point of contact for all guests at Ekaanta. This role blends hospitality, mindfulness, and wellness operations. You will ensure smooth guest check-ins/outs, curate wellness schedules, coordinate Ayurvedic consultations, and support the delivery of serene, personalized guest experiences.

**Key Responsibilities**:Guest Relations & Front Desk
- Warmly welcome all guests with a calm and courteous demeanor
- Handle check-in/check-out formalities with efficiency and warmth
- Maintain guest records, billing, and room assignment logs
- Coordinate luggage handling, welcome drinks, and orientation
- Address guest queries or concerns with empathy and presence

Wellness Coordination
- Schedule Ayurvedic consultations, therapies, and yoga/meditation sessions
- Maintain treatment room rosters and therapist schedules
- Liaise between guests and Ayurvedic doctors/therapists to ensure smooth wellness experiences
- Brief guests on daily experiential and wellness activity options
- Track and update guest preferences for treatments, meals, and experiences

**Communication & Administration**
- Maintain daily reports for wellness schedules and front office activity
- Assist in coordinating group retreat itineraries
- Collaborate with F\&B, Housekeeping, and Spa teams for seamless delivery

**Key Skills & Qualities**
- Calm, grounded, and guest-centric communication style
- Organised, detail-oriented, and multitasking ability
- Polished spoken and written English; Hindi proficiency preferred
- Knowledge or interest in wellness, Ayurveda, and mindfulness hospitality
- Prior experience in front office or spa coordination preferred

Pay: ₹15,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Experience**:

- Sales: 1 year (required)

Work Location: In person

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