Front Desk Officer

3 weeks ago


Haridwar UL IN QHT CLINIC Full time

Role Overview The Front Desk Officer will be the first point of contact for patients and visitors She will be responsible for managing reception operations maintaining patient records and ensuring smooth communication between patients and internal teams The role requires excellent communication skills a pleasant personality and proficiency in Excel and basic computer operations Key Responsibilities Greet and assist patients and visitors in a professional and friendly manner Handle incoming calls messages and appointment scheduling Maintain patient databases and daily records using Excel and CRM systems Coordinate with doctors counsellors and support staff to ensure efficient patient flow Manage billing receipts and basic administrative documentation Handle inquiries related to clinic services and timings Ensure reception area is clean organized and welcoming at all times Support management with daily reporting and data entry tasks Skills Competencies Excellent communication skills English and Hindi Strong proficiency in MS Excel and computer operations Smart well-groomed and professional appearance Ability to multitask and manage time effectively Polite patient and service-oriented attitude Qualifications Experience Graduate in any stream preferably with background in administration or hospitality 0-2 years of experience in front desk reception or customer service roles healthcare hospitality preferred Job Types Full-time Permanent Pay 9 111 08 - 15 000 00 per month Application Question s current salary location Comfortable with RanipurMore New model colony location Work Location In person



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