Front Office Supervisor

3 weeks ago


Haridwar UL IN Hotel Crystal Ganga Heights (Haridwar) Full time

About Us Hotel Crystal Ganga Heights is a premium hotel located near Har Ki Pauri Haridwar We are known for our excellent hospitality clean and modern facilities and a strong reputation among tourists and pilgrims We are looking for a professional Front Office Supervisor for our reception and guest relations team Location NH-58 Near Shankaracharya Chowk Haridwar Uttarakhand - 249408 Joining Immediate Key Responsibilities Work alongside the front desk team and ensure smooth check-in check-out processes Handle guest queries complaints and VIP requests with professionalism Train schedule and supervise reception staff if needed Coordinate with housekeeping kitchen and other departments for seamless operations Maintain reservation systems and ensure proper guest documentation Ensure compliance with hotel SOPs and safety protocols Manage billing reporting and shift summaries accurately Requirements Bachelor s Diploma in Hotel Management Hospitality or relevant field Proven experience in front office operations - 2-3 years Good communication skills in English and Hindi Hands-on experience with IDS Software Smart appearance confident personality and strong leadership skills Perks Benefits Competitive salary based on experience Accommodation if required for outstation candidates Friendly and professional work environment Career growth opportunities within the hotel group Job Type Full-time Work Location In person Job Type Full-time Work Location In person



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