Front Office Executive

40 minutes ago


Haridwar, India Lakshya's Hotel Full time

**Job Summary**
Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.
Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.
**Responsibilities and Duties**
- Welcome guests during check-in and giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashier activities as and when required.
- Maintain guest lockers for safe custody.
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management.
- Adhere to strict staff grooming and hygiene standards.
- Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.

**Job Types**: Full-time, Permanent

**Education**:

- Diploma (required)

**Experience**:

- Front Desk in Hotel: 5 years (required)

**Location**:

- Haridwar, Uttarakhand (required)

Work Location: In person



  • Haridwar, India Arjun A Boutique Hotel Full time

    The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations. Majorly responsible for Night Auditor....


  • Haridwar, India Arjun A Boutique Hotel Full time

    The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations. **Key Responsibilities**: - **Guest...

  • Front Office Executive

    44 minutes ago


    Haridwar, India Perfect Stayz Group Full time

    Urgent requirement for a Front office Executive (Male or Female) opportunity for both Genders to join at the Front Desk of Sukoon by The Ganges. Contact details - Deepak Behl General Manager 8171364235. Pay: ₹8,000.00 - ₹16,000.00 per month **Benefits**: - Food provided - Leave encashment Schedule: - Day shift Supplemental Pay: - Overtime pay -...


  • Haridwar, India Arjun A Boutique Hotel Full time

    The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations. **Key Responsibilities**: - **Guest...


  • Haridwar, Uttarakhand, India DLS Hotels Full time ₹ 2,40,000 per year

    Staff supervision: Train, mentor, and supervise front desk staff, ensuring they adhere to hotel policies and standards. Monitor staff performance and address employee questions and concerns.Guest services: Oversee the check-in and check-out process to ensure it is efficient and welcoming. Handle and resolve guest complaints and resolve disputes to ensure...

  • Front Desk Officer

    2 weeks ago


    Haridwar, Uttarakhand, India QHT CLINIC Full time ₹ 1,82,400 per year

    Role Overview:The Front Desk Officer will be the first point of contact for patients and visitors. She will be responsible for managing reception operations, maintaining patient records, and ensuring smooth communication between patients and internal teams. The role requires excellent communication skills, a pleasant personality, and proficiency in Excel and...


  • Haridwar, India Gobind Bhawan Heritage Full time

    A Hotel Front Desk Agent is a professional who is responsible for **greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services **Job Types**: Full-time, Regular /...


  • Haridwar, Uttarakhand, India BLS The Elite Club Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Greeting clients and setting a positive office atmosphereAnswering the phone, taking messages and redirecting calls to respective officesOrganising and maintaining files and records and updating them when necessaryCreating and maintaining updated documents and spreadsheetsOverseeing the sorting and distribution of incoming mailsPreparing outgoing mail items...


  • Haridwar, Uttarakhand, India Lakshya's Hotel Full time ₹ 96,000 - ₹ 2,71,885 per year

    Job SummaryAttend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service...


  • Haridwar, Uttarakhand, India Paarth Grand Private Limited Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Key Responsibilities: Guest Service:Greet and welcome guests upon arrival with a positive and friendly attitude.Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.Provide information about the hotel's services, amenities, and local attractions.Handle guest inquiries, requests, and complaints in a timely and...