Front Office Executive

5 days ago

Haridwar, India Lakshya's Hotel Full time

**Job Summary**
Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.
Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.
**Responsibilities and Duties**
- Welcome guests during check-in and giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashier activities as and when required.
- Maintain guest lockers for safe custody.
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management.
- Adhere to strict staff grooming and hygiene standards.
- Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.

**Job Types**: Full-time, Permanent

**Education**:

- Diploma (required)

**Experience**:

- Front Desk in Hotel: 5 years (required)

**Location**:

- Haridwar, Uttarakhand (required)

Work Location: In person

  • Front Office Executive

    5 days ago

    Haridwar, India Perfect Stayz Group Full time

    Urgent requirement for a Front office Executive (Male or Female) opportunity for both Genders to join at the Front Desk of Sukoon by The Ganges. Contact details - Deepak Behl General Manager 8171364235. Pay: ₹8,000.00 - ₹16,000.00 per month **Benefits**: - Food provided - Leave encashment Schedule: - Day shift Supplemental Pay: - Overtime pay -...

  • Front Office Associate

    1 week ago

    Haridwar, India Arjun A Boutique Hotel Full time

    The Front Office Executive (Receptionist) is the primary point of contact for guests upon arrival and departure. They are responsible for ensuring a smooth and efficient check-in and check-out process, providing excellent customer service, and handling various administrative tasks related to the front office operations. **Key Responsibilities**: - **Guest...

  • Front Office Executive

    2 weeks ago

    Haridwar, UL, IN Arjun A Boutique Hotel Full time

    The Front Office Executive Receptionist is the primary point of contact for guests upon arrival and departure They are responsible for ensuring a smooth and efficient check-in and check-out process providing excellent customer service and handling various administrative tasks related to the front office operations Majorly responsible for Night Auditor Work...

  • Front Office Associate

    1 week ago

    Haridwar, Uttarakhand, India BLS The Elite Club Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues.Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills.Handling incoming calls and managing guest reservations using specialised hotel or office software systems.Answering phone calls, receiving...

  • Front Office Executive

    2 days ago

    Haridwar, Uttarakhand, India Lakshya's Hotel Full time ₹ 96,000 - ₹ 2,71,885 per year

    Job SummaryAttend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service...

  • Front Office Associate Cum GRE

    2 days ago

    Haridwar, Uttarakhand, India Paarth Grand Private Limited Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Key Responsibilities: Guest Service:Greet and welcome guests upon arrival with a positive and friendly attitude.Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately.Provide information about the hotel's services, amenities, and local attractions.Handle guest inquiries, requests, and complaints in a timely and...

  • Front Office Associate Gre

    3 days ago

    Haridwar, India Paarth Grand Private Limited Full time

    **Key Responsibilities: Guest Service**: - Greet and welcome guests upon arrival with a positive and friendly attitude. - Check guests in and out efficiently, ensuring all necessary paperwork is completed accurately. - Provide information about the hotel’s services, amenities, and local attractions. - Handle guest inquiries, requests, and complaints in a...

  • Front Office Job Trainee .iihm Students

    1 week ago

    Haridwar, India hotel classic residency Full time

    front office work for night shift Pay: ₹9,000.00 - ₹10,000.00 per month **Benefits**: - Flexible schedule Schedule: - Night shift - Rotational shift Supplemental Pay: - Yearly bonus Ability to commute/relocate: - Haridwar, Uttarakhand: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year...

  • ▷ Only 24h Left! Front Office Executive

    3 weeks ago

    Haridwar, UL, IN Hotel Crystal Ganga Heights (Haridwar) Full time

    About Us Hotel Crystal Ganga Heights is a premium hotel located near Har Ki Pauri Haridwar We are known for our excellent hospitality clean and modern facilities and a strong reputation among tourists and pilgrims We are looking for a professional Front Office Manager to lead our reception and guest relations team Location NH-58 Near Shankaracharya Chowk...

  • Back Office Executive

    2 weeks ago

    Haridwar, India Tulsi associates Full time

    Performing market research. - Gathering and processing research data. - Assisting and coordinating with the sales team. - Assisting the Front Office team. - Assisting with inventory control. - Organizing staff meetings and updating calendars. - Accurate and timely data entry into company databases. Organizing and maintaining physical and digital records....