Front Office Executive

6 days ago

Haridwar, India Lakshya's Hotel Full time

**Job Summary**
Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.
Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps.
**Responsibilities and Duties**
- Welcome guests during check-in and giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashier activities as and when required.
- Maintain guest lockers for safe custody.
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management.
- Adhere to strict staff grooming and hygiene standards.
- Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹22,657.55 per month

Application Question(s):

- Experience in Hospitality industry

**Education**:

- Diploma (required)

**Experience**:

- Front Desk in Hotel: 5 years (required)

**Location**:

- Haridwar, Uttarakhand (required)

Work Location: In person

  • Front Office Executive

    2 weeks ago

    Haridwar, India Perfect Stayz Group Full time

    Urgent requirement for a Front office Executive (Male or Female) opportunity for both Genders to join at the Front Desk of Sukoon by The Ganges. Contact details - Deepak Behl General Manager 8171364235. Pay: ₹8,000.00 - ₹16,000.00 per month **Benefits**: - Food provided - Leave encashment Schedule: - Day shift Supplemental Pay: - Overtime pay -...

  • Front Office Executive

    2 days ago

    Haridwar, Uttarakhand, India Hotel Crystal Ganga Heights (Haridwar) Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    About Us:Hotel Crystal Ganga Heights is a premium hotel located near Har Ki Pauri, Haridwar. We are known for our excellent hospitality, clean and modern facilities, and a strong reputation among tourists and pilgrims. We are looking for a professional Front Office Manager to lead our reception and guest relations team.Location: NH-58, Near Shankaracharya...

  • Wellness Coordinator Front Desk Executive

    6 days ago

    Haridwar, India Ekaanta Full time

    The Wellness Coordinator cum Front Desk Executive is the first point of contact for all guests at Ekaanta. This role blends hospitality, mindfulness, and wellness operations. You will ensure smooth guest check-ins/outs, curate wellness schedules, coordinate Ayurvedic consultations, and support the delivery of serene, personalized guest experiences. **Key...

  • Gsa Front Office

    1 week ago

    Haridwar, India Lakshya's Hotel Full time

    **Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

  • Front Office Job .iihm Students

    1 week ago

    Haridwar, India hotel classic residency Full time

    front office work for ALL SHIFT Pay: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Flexible schedule Schedule: - Night shift - Rotational shift Supplemental Pay: - Yearly bonus Ability to commute/relocate: - Haridwar, Uttarakhand: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 2 years...

  • Front Office Associate

    3 weeks ago

    Haridwar, India BLS The Elite Club Full time

    Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues. Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills. Handling incoming calls and managing guest reservations using specialised hotel or office software systems. Answering phone calls, receiving...

  • Front Office Associate

    1 week ago

    Haridwar, Uttarakhand, India BLS The Elite Club Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues.Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills.Handling incoming calls and managing guest reservations using specialised hotel or office software systems.Answering phone calls, receiving...

  • Front Office Executive

    2 weeks ago

    Haridwar, India Lakshya's Hotel Full time

    **Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

  • Front Office Executive

    1 week ago

    Haridwar, India Lakshya's Hotel Full time

    **Job Summary** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand...

  • Front Office Executive

    6 days ago

    Haridwar, Uttarakhand, India Lakshya's Hotel Full time ₹ 96,000 - ₹ 2,71,885 per year

    Job SummaryAttend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities.Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service...