Front Desk Coordinator
1 week ago
Nalanda Vidyaniketan is a reputable institution affiliated with the Central Board of Secondary Education (CBSE), committed to academic excellence and comprehensive student development from kindergarten to twelfth grade.
Job SummaryWe are seeking an experienced Receptionist to serve as the face of our school, providing a warm and professional welcome to all visitors, parents, students, and staff. This role entails managing the front desk, handling inquiries, and performing administrative tasks to ensure seamless daily operations.
Key Responsibilities- Front Office Management:
- Greet and assist all visitors, parents, and students in a courteous and professional manner, setting the tone for a positive experience.
- Communication Handling:
- Efficiently answer and direct incoming calls, emails, and messages, ensuring timely responses and resolutions.
- Visitor Coordination:
- Maintain accurate visitor logs, issue visitor passes, and guide them to their designated destinations, promoting a secure environment.
- Administrative Support:
- Assist in administrative tasks such as data entry, filing, and correspondence, contributing to the smooth operation of the school.
- Scheduling:
- Manage appointment schedules for meetings with school staff and administration, optimizing time and resource allocation.
- Security Protocols:
- Ensure adherence to security procedures, including monitoring entry and exit points, maintaining a safe and secure environment.
- Student Assistance:
- Provide students with assistance in navigating the school, retrieving messages, and contacting parents when necessary, fostering a supportive community.
- Event Coordination:
- Support in organizing and coordinating school events and meetings, enhancing the overall educational experience.
- Office Supplies Management:
- Monitor and order office supplies to maintain a well-stocked front desk, ensuring efficient operations.
- Educational Requirements:
- A minimum of a high school diploma or equivalent; additional qualifications in Office Management or Secretarial Studies are advantageous.
- Experience:
- 1-3 years of experience in a similar role, preferably within an educational institution, demonstrating expertise and adaptability.
- Skills:
- Excellent verbal and written communication skills in English and Hindi, with proficiency in MS Office (Word, Excel, PowerPoint).
- Strong organizational skills with attention to detail, ability to multitask and manage time effectively, and a professional appearance and demeanor.
The estimated salary for this position is ₹250,000 - ₹300,000 per annum, depending on experience and qualifications. The package includes a competitive benefits program, opportunities for professional development, and a collaborative work environment.
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