Duty Manager
5 days ago
As a Duty Manager at Accor, you will be responsible for ensuring the smooth operation of the front office department. This includes liaising with various departments to coordinate tasks, ensuring team members adhere to HR policies, and welcoming and escorting hotel guests.
Key responsibilities include:
- Authorizing courtesies for VIP guests
- Maintaining accurate guest profiles and updating them regularly
- Ensuring maximum room occupancy within agreed overbooking policies
- Adhering to Accor guidelines for financial procedures
- Checking outstanding in-house guests daily and maintaining records such as C forms and Reception/Information Log Books
You will also be responsible for ensuring the efficient handling of luggage, timely delivery of mail and messages, and effective check-in and check-out facilities. Additionally, you will deal with guest inquiries and complaints in a professional and tactful manner.
Leadership skills are essential for this role, with a focus on persuasion, motivation, and attaining organizational goals. You will also be responsible for conducting briefings for concierge and Front Office Assistants, logging security incidents and accidents, and communicating with the FOM.
Qualifications include:
- Service-focused personality and leadership experience
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with stakeholders
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
", "Key Skills":The ideal candidate will possess strong leadership skills, including:
- Persuasion and motivation to attain organizational goals
- Honesty, integrity, and ethical behavior
- Tactfulness, openness, and cultural awareness
- Ability to accept responsibility and delegate tasks
- Strategic thinking, creativity, and problem-solving skills
Additionally, the candidate should have:
- Self-confidence, motivation, drive, and tenacity
- Ability to enhance organizational performance
- Strong networking skills and ability to communicate effectively
Our company values:
- Service-focused personality
- Leadership experience
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with stakeholders
-
Duty Manager
2 weeks ago
Vijayawada, Andhra Pradesh, India Accor Full timeJob Title: Duty ManagerAbout the Role:The Duty Manager is responsible for ensuring that all front office operations run smoothly and efficiently. This includes liaising with different departments, maintaining guest profiles, and ensuring that all financial procedures are adhered to.Key Responsibilities:Liaise with different departments to ensure smooth and...
-
Duty Manager
1 month ago
Vijayawada, Andhra Pradesh, India Accor Full timeAccor Job Description **Job Title:** Duty Manager **Job Summary:** We are seeking a highly skilled and experienced Duty Manager to join our team at Accor. As a key member of our Front Office team, you will be responsible for ensuring the smooth and coordinated operation of our hotel's front desk and guest services. **Key Responsibilities:** * Liaise...
-
Duty Manager
2 weeks ago
Vijayawada, Andhra Pradesh, India Accor Full timeJob DescriptionKey Responsibilities:Front Office Operations: Ensure smooth and coordinated work with different departments, adhering to Accor guidelines and company policies.VIP Management: Authorize courtesies and ensure high-level room sales through up-selling.Guest Experience: Maintain guest profiles, interact with guests, and enable the team to...
-
Security Operations Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeAbout the RoleAs a Security Operations Manager at Accor Hotel, you will play a critical role in ensuring the safety and security of our guests, employees, and assets. This position requires a high level of professionalism, integrity, and attention to detail.Key Responsibilities:Perform duties according to the Duty Roster prepared by the Director of...
-
Security Operations Manager
4 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeJob Summary:We are seeking a highly skilled and experienced Security Executive to join our team at Accor Hotel. The successful candidate will be responsible for ensuring the smooth operation of our security systems and providing exceptional service to our guests.Key Responsibilities:Perform duties according to the Duty Roster prepared by the Director of...
-
Security Operations Manager
4 weeks ago
Vijayawada, Andhra Pradesh, India Accor Full timeJob Title: Security Operations ManagerAccor is seeking a highly skilled and experienced Security Operations Manager to join our team. As a Security Operations Manager, you will be responsible for ensuring the safety and security of our guests and employees.Key Responsibilities:Train Security Officers in the operation of surveillance equipment, written...
-
Front Office Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India Accor Full timeJob SummaryThe Front Office Manager is responsible for the overall management and operation of the Front Office department. Key responsibilities include managing daily operations, coordinating with support departments, and ensuring that all Front Office employees are punctual and well-groomed.Key ResponsibilitiesParticipate in daily operations meetings to...
-
Assistant Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India Accor Full timeJob DescriptionJob Title: Assistant ManagerJob Summary: We are seeking an experienced Assistant Manager to join our team at Accor. The successful candidate will be responsible for overseeing the day-to-day operations of the restaurant, ensuring excellent service and customer satisfaction.Key Responsibilities:Outlet Operations: Plan and manage outlet...
-
Security Operations Manager
2 weeks ago
Vijayawada, Andhra Pradesh, India The Indian Hotels Company Limited Full timeJob SummaryWe are seeking a highly skilled Security Manager to lead our hotel's security operations. The successful candidate will develop and implement security strategies to ensure the safety and security of our guests, employees, and assets.Key ResponsibilitiesDevelop and implement security strategies and policies to mitigate risks and ensure compliance...
-
Account Relationship Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India Bandhan Bank Full timeJob DescriptionSales of Business Loans (Secured & Unsecured) Generate Leads from Local MarketDuties and ResponsibilitiesMaintain a good relationship with customers, reporting to ANDialogue with our clients to understand their business objectives and challengesKey Performance IndicatorsAnalyze clients' data and provide strategic recommendations to...
-
Housekeeping Department Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeJob Summary: As the AccorHotel Housekeeping Director, you will be responsible for leading the housekeeping department to deliver exceptional guest experiences. You will oversee daily operations, manage staff, and ensure the highest standards of cleanliness and presentation.Main Responsibilities:Leadership and Staff Management: Manage and supervise the...
-
Front Desk Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India GCS Consulting Services Full timeJob Title: Front Desk ManagerKey Responsibilities:Ensure high standards of customer satisfaction and excellent customer service.Manage front desk operations, including reception duties and communication.Oversee reservations and coordinate with the team to meet customer needs.Develop and maintain strong relationships with customers, vendors, and internal...
-
IT Operations Manager
4 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeJob SummaryWe are seeking a highly skilled IT Executive to join our team at AccorHotel. As an IT Executive, you will be responsible for providing frontline PC and server troubleshooting, resolving IT issues for end users, and modifying configurations, utilities, and software default settings.Key ResponsibilitiesProvide frontline PC and server...
-
Security Executive
1 month ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeJob SummaryWe are seeking a highly skilled and experienced Security Executive to join our team at AccorHotel. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and staff.Key ResponsibilitiesPerform duties according to the Duty Roster prepared by the Director of Security, including deployment to...
-
Executive Housekeeping Manager
4 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeHousekeeping Executive Job DescriptionAccorHotel is seeking a highly skilled and experienced Housekeeping Executive to join our team. The successful candidate will be responsible for overseeing the day-to-day housekeeping operations, ensuring that all guest rooms, suites, public areas, and back-of-house areas are cleaned, maintained, and presented to the...
-
Hotel Housekeeping Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeHotel Housekeeping ManagerLeadership and Staff Management:Supervise and train housekeeping staff, including room attendants, public area attendants, and laundry staff.Develop and manage staff schedules to meet hotel demands.Daily Operations:Oversee day-to-day housekeeping operations, ensuring cleanliness and presentation standards.Conduct regular inspections...
-
Outlet Operations Manager
3 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeJob Summary:The Outlet Manager will be responsible for overseeing the daily operations of our outlet, ensuring that it runs smoothly and efficiently.Key Responsibilities:Develop and implement effective strategies to drive revenue growth and improve profitabilityLead and motivate a high-performing team to achieve exceptional service standardsManage inventory,...
-
Laundry Operations Manager
4 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeJob Summary:We are seeking a highly skilled Laundry Operations Manager to join our team at AccorHotel. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our laundry facilities, ensuring that all guest laundry is processed efficiently and effectively.Key Responsibilities:Supervise and train staff in...
-
Security Executive Leader
2 weeks ago
Vijayawada, Andhra Pradesh, India AccorHotel Full timeDuty and Responsibilities:Perform assigned duties according to the Duty Roster prepared by the Director of Security.Ensure the smooth operation of security systems and take immediate corrective action when faults are detected.Provide excellent service to management employees and guests, consistently upholding protection and prevention objectives.Coordinate...
-
Laundry Operations Manager
1 month ago
Vijayawada, Andhra Pradesh, India Accor Full timeJob Title: Laundry ExecutiveAccor is seeking a highly skilled and experienced Laundry Executive to join our team.Job Summary:The Laundry Executive will be responsible for overseeing the daily operations of the laundry department, ensuring that all guest laundry, dry cleaning, and pressing are completed to the highest standards. The successful candidate will...