Client Relationship Executive

3 hours ago


Delhi, Delhi, India GyFTR Full time

**Job Description:** We are seeking a Client Relationship Executive to join our team at GyFTR. As a key member of our client servicing department, you will be responsible for managing and delivering exceptional service to our high-value clients.

Responsibilities:

  1. Develop and implement strategies to build and maintain strong relationships with key clients.
  2. Provide exceptional customer service, responding to client inquiries and resolving issues in a timely manner.
  3. Collaborate with internal teams to ensure seamless client experiences and effective communication throughout the project lifecycle.
  4. Identify and execute upselling and cross-selling opportunities within the existing client base to maximize account value.
  5. Manage end-to-end servicing for key accounts by understanding client briefs, coordinating with internal teams, and ensuring delivery aligns with client expectations.

Requirements:

  • Proven work experience of 4+ years in client servicing with direct, client-facing interactions.
  • Strong communication and negotiation skills for client engagement and relationship management.
  • Proficiency in Excel, including advanced functions like VLOOKUP, HLOOKUP, Pivot Tables, and data merging for report generation.
  • Experience managing large accounts or multiple smaller accounts, with a track record in upselling and cross-selling.

Estimated Salary: $90,000 - $140,000 per year, depending on experience.



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