Client Relationship Executive
3 hours ago
**Job Description:** We are seeking a Client Relationship Executive to join our team at GyFTR. As a key member of our client servicing department, you will be responsible for managing and delivering exceptional service to our high-value clients.
Responsibilities:
- Develop and implement strategies to build and maintain strong relationships with key clients.
- Provide exceptional customer service, responding to client inquiries and resolving issues in a timely manner.
- Collaborate with internal teams to ensure seamless client experiences and effective communication throughout the project lifecycle.
- Identify and execute upselling and cross-selling opportunities within the existing client base to maximize account value.
- Manage end-to-end servicing for key accounts by understanding client briefs, coordinating with internal teams, and ensuring delivery aligns with client expectations.
Requirements:
- Proven work experience of 4+ years in client servicing with direct, client-facing interactions.
- Strong communication and negotiation skills for client engagement and relationship management.
- Proficiency in Excel, including advanced functions like VLOOKUP, HLOOKUP, Pivot Tables, and data merging for report generation.
- Experience managing large accounts or multiple smaller accounts, with a track record in upselling and cross-selling.
Estimated Salary: $90,000 - $140,000 per year, depending on experience.
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