Client Relationship Manager

1 day ago


Delhi, Delhi, India italics Full time

At italics, we're a boutique content marketing agency that's passionate about delivering exceptional results for our clients. As a Client Servicing Executive, you'll play a crucial role in managing and nurturing client relationships.

We're looking for energetic individuals who can effortlessly translate client briefs into actionable items for different departments. Your responsibilities will include handling client engagements with the client team, articulating brand requirements, and communicating them to internal teams.

In this role, you'll also be responsible for minute meetings clearly, following up with internal teams for job delivery as per timelines committed, wearing the brand hat, and disseminating information internally. Additionally, you'll conduct market research and data to find need gaps in the product.

We're seeking a proven work experience in the Customer Service department as a Client Servicing Executive or a Client Service Representative, preferably in an agency environment. You should have excellent communication and interpersonal skills, good time management and organizational skills, strong analytical and problem-solving skills, and be deadline-driven and highly motivated.

Your ability to maintain a calm composure in stressful situations, good listening skills, and ability to work independently and collaboratively are essential qualities for this role.

With 6 months-2 years of experience, you'll have the opportunity to work with some of the most exciting brands in fintech, health tech, and edtech. This is a remote position, offering flexibility and work-life balance.

The estimated salary for this role is ₹300,000 - ₹500,000 per annum, depending on your level of experience and qualifications.



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