Client Relationship Manager
1 week ago
**About Aimlay**
Aimlay is a leading provider of educational services committed to empowering individuals through innovative learning solutions.
We strive to build strong relationships with our clients and deliver exceptional value through our comprehensive services. Estimated Salary: ₹2,50,000 - ₹4,00,000 per annum
**Job Description**
Serve as the primary point of contact for clients, establishing and maintaining strong relationships to ensure satisfaction and loyalty.
We understand that every client has unique needs, preferences, and goals. Our team proactively identifies opportunities to add value and address challenges.
We collaborate with internal teams to develop customized solutions that meet client requirements and objectives.
Effective communication is key to delivering exceptional results. We provide regular updates, address inquiries, and resolve issues in a timely and professional manner.
Regular check-ins and reviews are conducted to gather feedback, assess satisfaction levels, and identify areas for improvement.
We believe in delivering seamless client experiences. Our team coordinates with cross-functional teams to ensure smooth delivery of services.
**Required Skills and Qualifications**
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Strong relationship management abilities, with a customer-centric approach to service delivery.
- Ability to understand and address client needs effectively, with a focus on delivering tailored solutions.
- Knowledge of educational services and offerings, with the capacity to articulate value propositions to clients.
- Experience in client-facing roles, preferably in the education or related industry.
- Good problem-solving and decision-making skills, with the ability to resolve issues and make sound judgments.
- Strong organizational and project management abilities, with attention to detail and the ability to manage multiple tasks simultaneously.
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