Senior Account Executive

2 weeks ago


Mumbai, Maharashtra, India Pepper Content Full time
About the Role

We are seeking a highly skilled Senior Account Manager to join our team at Pepper Content. The ideal candidate will have at least 5+ years of experience in account management/client services roles in digital marketing agency experience is a big plus.

Job Responsibilities:
  • Cultivate solid relationships with clients through exceptional after-sales service.
  • Create a positive onboarding experience for new clients.
  • Regularly interact with clients through telephone calls, email communications, or face-to-face meetings.
  • Maintain an accurate record of all existing and potential clients.
  • Inspire repeat business from clients.
  • Analyze performance data to offer clients data-driven business insights.
Required Skills and Qualifications:
  • At least 5+ years of experience in account management/client services roles in digital marketing agency experience is a big plus.
  • Excellent verbal, written communication, and presentation skills.
  • Flexibility: works beyond what is described in the job description.
  • Understanding of market and competitor activities.
  • Able to seek out appropriate contact in targeted organization.
  • Respectful handling of complaints.
  • Ability to deliver results under pressure.
  • Project management experience.
  • Multitasking and working under strict deadlines.
  • Working efficiently under minimal supervision.
  • Proven ability to utilize Salesforce contact platform.
Benefits:
  • Paid leaves for new parents.
  • Paid menstrual Leave.
  • Flexible work timings.
  • Medical Insurance coverage for all employees and dependents including Parents or in-laws.
  • COVID-19 insurance coverage for all employees and dependents including Parents or in-law.

The estimated salary for this position is around $80,000 - $110,000 per year, depending on location and experience.



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