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Senior IT Service Delivery Manager

1 month ago

Bengaluru, Karnataka, India NTT Full time
About the Role

This is an exciting opportunity to join our team as a Senior IT Service Delivery Manager. In this role, you will be responsible for ensuring that our clients' IT infrastructure and systems remain operational.

You will proactively manage, oversee, monitor, investigate, and resolve escalated technical incidents and problems to ensure the restoration of these services to our clients. Your primary objective will be to ensure contracted Managed Services outcomes are delivered to the client.