Software Delivery Excellence Manager

18 hours ago


Bengaluru, Karnataka, India Apex IT Full time
Job Title: Software Delivery Excellence Manager

We are seeking a seasoned professional to lead our software delivery efforts. As a Software Delivery Excellence Manager, you will oversee the entire software delivery lifecycle, ensuring successful and timely delivery of SaaS products and solutions.

About Us:

APEX IT is a global consulting firm that provides award-winning services to transform customer, employee, and student experiences. With expertise in Salesforce and Oracle solutions, we deliver enterprise-level projects that drive business growth.

Job Responsibilities:

  • Delivery Management & Oversight:
  • Lead project schedules, budgets, risk mitigation, and client relationships while driving innovation and process optimization.
  • Monitor project progress, address challenges, and ensure adherence to delivery processes.
  • Manage resource planning, assessing project requirements, and aligning resources accordingly.
  • Provide strategic support during presales, ensuring successful deal closures.

Client & Stakeholder Engagement:

  • Build strong relationships with clients and stakeholders, ensuring their needs are met and escalating issues as needed.
  • Cultivate customer rapport to boost satisfaction, loyalty, and retention.

Team Leadership & Development:

  • Provide technical leadership across digital project implementations, guiding cross-functional teams.
  • Foster team growth through career development, cross-training, and contingency planning.

Continuous Improvement & Innovation:

  • Continuously evaluate and improve software delivery processes, driving efficiency across the development lifecycle.

Required Skills and Qualifications:

  • Proven expertise in managing SaaS software delivery, implementations, and client support.
  • Strong leadership, problem-solving, and critical thinking skills.
  • Extensive experience in project management, including budgeting, scheduling, and risk management.

Estimated Salary: $120,000 - $180,000 per annum



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