Senior Service Delivery Executive

5 days ago


Bengaluru, Karnataka, India ANSR Global Corporation Full time
Job Title: Senior Service Delivery Executive

We are seeking an experienced and skilled Senior Service Delivery Executive to lead our Service Delivery team in delivering high-quality programs that meet the strategic objectives of our Global Client. As a key member of our organization, you will be responsible for ensuring the successful delivery of our programs, fostering strong relationships with our clients, and driving business growth.

About the Role
  • Lead the Service Delivery team in planning, executing, and delivering high-quality programs that meet client expectations.
  • Foster strong relationships with clients through regular communication, issue resolution, and proactive problem-solving.
  • Collaborate with cross-functional teams, including Sales, Consulting, and Operations, to ensure seamless program delivery.
  • Develop and manage project plans, timelines, budgets, and resources to ensure program success.
  • Conduct thorough risk assessments, identify potential risks, and develop mitigation strategies to minimize impact on program deliverables.
  • Ensure compliance with organizational policies, procedures, and industry standards.
  • Manage program finances, including budgeting, forecasting, and cost control.
About You
  • You have a proven track record as a Program Director or equivalent role, with at least 15 years of experience in service delivery, consulting, or related field.
  • You possess excellent leadership, communication, and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and internal teams.
  • You have a solid understanding of project management principles, methodologies, and tools.
  • You are results-driven, with a focus on delivering high-quality outcomes and meeting client expectations.
  • You are a strategic thinker, with the ability to analyze complex problems, develop creative solutions, and drive business growth.

Salary: $120,000 - $180,000 per annum, depending on experience.



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