Service Delivery Leadership Professional

5 days ago


Bengaluru, Karnataka, India ANSR Global Corporation Full time
Job Description

We are seeking an experienced Director Service Delivery to lead our Service Delivery team and manage a wide range of programs. As a key member of our organization, you will be responsible for the delivery and overall success of the GCC.

The ideal candidate will have a proven track record of program management experience and excellent leadership skills. They will also possess a thorough understanding of project management techniques and methods, as well as excellent knowledge of performance evaluation techniques and key metrics.

The Director Service Delivery will directly interact with customers to help achieve their long-term success, collaborating with them to execute their GCC roadmap and ensure complete and high-calibre service quality.

Roles and Responsibilities:
  • Initiate and set goals for programs according to the strategic objectives of the GCC.
  • Plan programs from start to completion, involving deadlines and milestones.
  • Ensure contracts are fulfilled and services and products are deployed.
  • Develop or approve budgets and operations, managing the P&L.
  • Devise evaluation strategies to monitor performance and determine the need for improvements, putting in best practices.
  • Lead cross-functional teams involved, provide feedback, and resolve complex problems.

The salary for this role is estimated to be around $120,000 per year, based on industry standards and the company's location.



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