IT Service Delivery Specialist
1 day ago
Salary Range: ₹ 15-20 lakhs per annum (depending on experience)
Company Overview: SMARTWORK IT SERVICES is a leading provider of IT services, offering solutions that enhance customer experience and improve business efficiency.
About the Job:
We are seeking a highly skilled IT Service Delivery Specialist with 5+ years of experience in ServiceNow platform administration and development. The ideal candidate will have expertise in designing and customizing Agent Workspace, as well as experience with Virtual Agent design and implementation.
Key Skills:
- Proven experience as a ServiceNow Developer, focusing on Agent Workspace design and customization.
- Experience with ServiceNow's HR Service Delivery, Customer Service Management, or Field Service Management modules.
- Strong expertise in ServiceNow platform administration and development, including scripting, configuration, and integration.
Benefits:
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
- The opportunity to work with a leading provider of IT services.
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