IT Support Specialist

2 days ago


Bengaluru, Karnataka, India Coforge Full time

Company Overview

Coforge is a leading provider of digital transformation solutions.

Salary

The estimated annual salary for this role is $65,000-$80,000 based on the location and industry standards.

Job Description

We are seeking an IT Support Specialist to join our service delivery team. As an IT Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Triaging and resolving technical issues: Respond to customer inquiries through various channels and resolve technical issues in a timely manner.
  • Service Level Agreements (SLAs): Ensure that SLAs are met to maintain high-quality service levels.
  • Escalation process: Escalate complex issues to senior technicians as needed.
  • Documentation and reporting: Maintain accurate records of troubleshooting efforts and provide detailed reports to stakeholders.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Excellent communication skills
  • Strong analytical and problem-solving skills
  • Familiarity with service desk software and tools
  • Able to work in a fast-paced environment

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

Location

This role is based at our Arcolab location.



  • Bengaluru, Karnataka, India Logic Planet IT services Full time

    Job Role: Application Support Specialist We are seeking an Application Support Specialist to join our team at Logic Planet IT services. As an Application Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring timely resolution of their technical issues. Key Responsibilities:Provide Service Desk Voice Support...

  • IT Support Specialist

    3 weeks ago


    Bengaluru, Karnataka, India PNR Software Solutions Full time

    Job Summary: We are seeking an IT Support Specialist to join our team at PNR Software Solutions.Responsibilities:Incident Management: The IT Support Specialist will be responsible for escalating issues to the appropriate groups and tracking problem resolution.Failure Analysis: The IT Support Specialist will conduct frequent failure analysis and follow up...


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Role SummaryWe are seeking an experienced Cloud Analogy CRM Specialist Limited professional to join our team as a Cloud Governance Specialist. This role will be responsible for ensuring the effective and efficient deployment of Data Quality solutions for various clients, accounts, and business lines. The ideal candidate will have a strong background in...

  • IT Support Specialist

    1 month ago


    Bengaluru, Karnataka, India ZoomInfo Full time

    IT Support SpecialistZoomInfo is seeking a highly skilled and experienced IT Support Specialist to join its global Corporate IT team. The ideal candidate will provide top-notch support for the company's employees, ensuring seamless IT operations.This role requires a motivated and goal-oriented individual who can work effectively in a fast-paced environment....


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job DescriptionWe are seeking a highly skilled Data Governance Specialist to join our team at Cloud Analogy CRM Specialist Limited. As a key member of our organization, you will play a crucial role in ensuring the quality and integrity of our data.Key Responsibilities:- Collaborate with global teams to develop, test, and deploy data quality solutions.-...

  • IT Support Specialist

    4 weeks ago


    Bengaluru, Karnataka, India Techminds IT Solutions Full time

    Company OverviewTechminds IT Solutions is a leading IT services provider and systems integrator focusing on innovation and startups. Our company offers consulting, software development, infrastructure solutions, and system integration services to drive business growth.Job OverviewWe are seeking a skilled and experienced Desktop Support Engineer to join our...


  • Bengaluru, Karnataka, India Arohana Support Full time

    Arohana Support is seeking a highly skilled Compliance Review Specialist - ABA Treatment Note Auditor to join our team. This is a remote opportunity with a US-based supervisor. The ideal candidate will have a general understanding of ABA principles and be proficient in utilizing Central Reach, Microsoft Excel, and G-Suite.Responsibilities:Conduct audits of...


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job SummaryWe are seeking a highly skilled Cloud Data Governance Specialist to join our team at Cloud Analogy CRM Specialist Limited. The successful candidate will be responsible for supporting the global deployment of Data Quality solutions, identifying and resolving Data Quality issues, and collaborating with global Data Governance teams to develop and...

  • IT Support Specialist

    3 weeks ago


    Bengaluru, Karnataka, India Excis Compliance ltd Full time

    Job Description for IT Support SpecialistAt Excis Compliance ltd, we are seeking a skilled IT Support Specialist to provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The engineer will...

  • IT Support Specialist

    4 weeks ago


    Bengaluru, Karnataka, India New Era Technology Full time

    Company OverviewNew Era Technology is a leading global information technology firm providing a wide range of IT services. Our team of certified engineers and technicians is available to support our clients across the United States, South America, Europe, and the Asia Pacific region.Job SummaryWe are seeking a talented IT Support Specialist to provide...

  • IT Support Specialist

    1 month ago


    Bengaluru, Karnataka, India Databricks Full time

    IT Support Specialist RoleDatabricks is seeking an experienced IT Support Specialist to enhance and optimize business processes. Responsibilities include engaging with users globally, delivering on-site support at the Bangalore office, and addressing technical issues. As a crucial member of the IT Support team, the mission is to elevate the user experience...


  • Bengaluru, Karnataka, India Lenity Health Full time

    About the RoleWe are seeking an experienced Executive Support Specialist to join our team at Lenity Health. In this role, you will provide high-level administrative support to our executive team, ensuring seamless day-to-day operations and strategic initiatives.As an Executive Support Specialist, you will be responsible for managing complex calendars,...


  • Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full time

    Job Title: Network Support SpecialistWe are seeking a skilled Network Support Specialist to join our team at 5100 Kyndryl Solutions Private Limited.Job Summary:The Network Support Specialist will be responsible for installing, maintaining, and troubleshooting computer networks, ensuring optimal performance and security.Key Responsibilities:Install,...


  • Bengaluru, Karnataka, India Clover Infotech Private Limited Full time

    Finnone Support SpecialistWe are seeking a highly skilled Finnone Support Specialist to join our team at Clover Infotech Private Limited. The ideal candidate will have a strong background in Finnone Application and excellent analytical skills.Key Responsibilities:Analyze and resolve complex Finnone Application issuesDevelop and maintain case knowledge...


  • Bengaluru, Karnataka, India Arohana Support Full time

    Marketing Specialist Job DescriptionArohana Support is seeking a skilled Marketing Specialist to develop a brand-new website from scratch, focusing on website development. The ideal candidate will have expertise in website development, SEO best practices, and content creation.Primary Responsibilities:Design, develop, and launch a new company website from...

  • Technical Associate

    3 weeks ago


    Bengaluru, Karnataka, India Pacer Automation Pvt Ltd - IT Solutions & Services Full time

    Pacer Automation Pvt Ltd - IT Solutions & Services is looking for a skilled Desktop Support Specialist to join our team.Key responsibilities include:Troubleshoot software, hardware and connectivity issues remotely.Log all Service Desk contacts into Incident Management System.Experience with installation, upgrade, and maintenance of software, hardware, and...


  • Bengaluru, Karnataka, India NetApp Full time

    Job Title: Technical Support SpecialistNetApp is seeking a highly skilled Technical Support Specialist to provide in-depth technical expertise and support for our IT systems.Key Responsibilities:Respond to technical support tickets and provide timely resolutions.Utilize remote access to link with clients' computers and diagnose technical issues.Install new...


  • Bengaluru, Karnataka, India Fidelis Technology Services Pvt Ltd Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a skilled Technical Support Specialist to join our team at Fidelis Technology Services Pvt Ltd. As a Technical Support Specialist, you will be responsible for troubleshooting system-related issues for global customers via calls, email, chat, and application support.Key...


  • Bengaluru, Karnataka, India FIS Full time

    Job Title: Linux Support SpecialistFIS is seeking an experienced Linux Support Specialist to join our team. The successful candidate will provide technical support for our software production processing environment, ensuring the smooth operation of our applications and systems.Key Responsibilities:Install, maintain, and support application/source code and/or...


  • Bengaluru, Karnataka, India Moxa Full time

    Job Title: Technical Support Specialist Description: We are seeking a highly skilled Technical Support Specialist to join our team at Moxa. As a Technical Support Specialist, you will be responsible for providing technical consulting and problem-solving services to our customers. Key Responsibilities: • Provide technical support and solutions for our...