IT Support Specialist
3 weeks ago
Company Overview
New Era Technology is a leading global information technology firm providing a wide range of IT services. Our team of certified engineers and technicians is available to support our clients across the United States, South America, Europe, and the Asia Pacific region.
Job Summary
We are seeking a talented IT Support Specialist to provide technical support and resolve IT-related issues for our clients. As an IT Support Specialist, you will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring the security and privacy of data and IT systems.
Key Responsibilities
- Provide technical support and resolve IT-related issues for clients
- Troubleshoot hardware and software issues and provide timely resolutions
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
- Ensure security and privacy of data and IT systems
- Collaborate with others in the IT team to identify and implement process improvements
Requirements
- Graduate in BCA, BTech, or BSc (Computer Science)
- Strong technical support and IT helpdesk skills
- Good communication skills, both verbal and written
- Ability to work in night shifts
What We Offer
New Era Technology offers a dynamic and challenging work environment with opportunities for growth and development. We provide comprehensive training and support to ensure our employees have the skills and knowledge needed to succeed in their roles.
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